IT & Platform Engineer Intern — Summer 2027

Web3adaptive; Chicago (IL); On-site; USD 55,000 - 69,000; Full time

Job summary

DV Trading in Chicago is seeking a Web3 Client Platforms Engineer Intern for Summer 2027 to learn IT operations and provide end-user support. You will assist with hardware setup, troubleshoot issues, and help maintain our knowledge base while collaborating with a team.

The role offers hands-on experience in IT operations, asset management, and user support, with a focus on learning and professional growth in a fast-paced trading environment.

Qualifications

• Basic understanding of operating systems (Windows, macOS, or Linux) and hardware.
• Strong communication skills and a customer-service mindset.
• Willingness to learn and collaborate with a team.
• Expected to graduate by Summer 2028.
• Interest in IT operations.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person.
• Assist with troubleshooting hardware, managing desk setups, and handling application issues.
• Resolve basic technical problems or escalate them to senior staff as needed.
• Help maintain records of IT support activities and contribute to our knowledge base.
• Assist in IT asset management, including inventory tracking.
• Provide friendly and professional support to end-users.

Skills

IT support

Customer service

Communication

Team collaboration

Problem solving

Education

Pursuing degree in IT/CS

Tools

Windows

macOS

Linux

Help desk software

Inventory management

Knowledge base

Job description

DV Trading in Chicago is seeking a Web3 Client Platforms Engineer Intern for Summer 2027 to learn IT operations and provide end-user support. You will assist with hardware setup, troubleshoot issues, and help maintain our knowledge base while collaborating with a team.

The role offers hands-on experience in IT operations, asset management, and user support, with a focus on learning and professional growth in a fast-paced trading environment.