IT- PC Helpdesk & Support

Compunetix

Monroeville (Allegheny County)

On-site

USD 36,000 - 52,000

Full time

9 days ago

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Benefits offered by this job

Competitive wages
Excellent benefits package

Job summary

Compunetix in Monroeville, PA is seeking a PC Helpdesk & Support specialist to provide first-response technical support for Windows PCs and basic network troubleshooting.

You will install hardware and software, resolve common issues, and document solutions. The ideal candidate has 1–3 years of IT Helpdesk experience, a technical degree, and familiarity with Windows OS; Linux knowledge is a plus.

Qualifications

  • BS in a technical discipline or an Associate’s degree with experience.
  • 1–3 years’ experience in IT Helpdesk or PC support.
  • Experience with Windows OS; Linux experience is a plus.
  • Understanding of networking basics is required.

Responsibilities

  • Provide PC technical support and troubleshooting for Windows PCs.
  • Perform basic network troubleshooting.
  • Install PC hardware and software.
  • Handle additional tasks as required.

Skills

Windows OS
Networking
Linux

Education

BS in a technical discipline or Associates degree

Tools

PC Hardware
PC Software

Job description

Compunetix is a leading manufacturer of sophisticated electronics, delivering the communication industry's largest worldwide deployment of digital collaboration platforms. We're the leading developer of converged VoIP, voice, video and data collaboration and conferencing applications. We deliver the right solution every time and achieve continued growth by maintaining a dedication to reliability, dependability and quality of service. COMPUNETIX CONTINUES TO GROW AND INNOVATE.

Compunetix is currently seeking a PC Helpdesk & Support employee to provide first response for PC Technical support and troubleshooting Windows PC's.

Responsibilities
  • Provide PC technical support and troubleshooting of Windows PC's
  • Perform network troubleshooting
  • Install PC hardware/software
  • Additional tasks as required
Requirements
  • BS in a technical discipline or Associates degree with experience
  • 1-3 years' experience as IT Helpdesk - PC Support preferred
  • Experience with Windows OS, Linux a plus
  • Understanding of networking required
  • We offer competitive wages and an excellent benefits package.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

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