IT/OT Support Specialist - SCADA & MES Champion

Redwood Materials Inc.; Columbia (SC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Redwood Materials is seeking an experienced IT/OT Support professional to join our team. This role provides end-user device, software, accounts, and workflow support across on-site facilities, with national and international travel as needed.

The position involves working with Windows, MacOS, Linux, iOS, and Android systems, with escalation from peers and documentation in the IT knowledge base to promote best practices within the Redwood enterprise IT environment.

Qualifications

• 1+ years in an enterprise IT Support role.
• Supporting HMIs, label printers, scanners, and other process equipment.
• IT Desktop Support, Active Directory, Microsoft Azure, Windows, MacOS, Linux.

Responsibilities

• Enterprise endpoint support – laptop and desktop management, domain accounts, software support, printers.
• Manufacturing support – HMIs, SCADA devices, process cameras, label printers, barcode scanners.

Skills

IT Desktop Support

Active Directory

Microsoft Azure

Windows

MacOS

Linux

Job description

Redwood Materials is seeking an experienced IT/OT Support professional to join our team. This role provides end-user device, software, accounts, and workflow support across on-site facilities, with national and international travel as needed.

The position involves working with Windows, MacOS, Linux, iOS, and Android systems, with escalation from peers and documentation in the IT knowledge base to promote best practices within the Redwood enterprise IT environment.