IT/OT Infrastructure Lead Administrator

Carolina Container; Hickory (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Carolina Container is seeking a Services Support and Infrastructure Operations Lead Administrator to provide direct technical execution and tactical leadership for IT and OT environments. You will bridge hands‑on infrastructure maintenance with helpdesk oversight, ensuring stability, security, and performance of on‑premises and cloud systems.

This field‑focused role requires regular shop floor interaction (HMI/PLC) and collaboration with site leadership to optimize technology practices and

Qualifications

• Education: Bachelor’s degree in IT, Computer Science, or a related field, or commensurate equivalent work experience.
• Experience: 5+ years of experience in managing enterprise-level IT infrastructure, with a focus on 24x7 manufacturing or industrial environments.
• Technical Proficiency: Deep knowledge of Windows Server, virtualization platforms (VMware), Active Directory, and O365.
• Networking: Experience with HPE or Cisco networking platforms and knowledge of firewalls (e.g., FortiGate).
• Lead Skills: Proven ability to manage 3rd party vendor relationships and communicate up and down the chain.
• Soft Skills: Exceptional interpersonal and communication skills with a focus on rapport-building and listening.
• Analytical Ability: Proven analytical and problem‑solving abilities to execute tasks in high‑pressure environments.

Responsibilities

• Directly install, configure, and maintain servers, networks, and other IT/OT infrastructure components following Standard Operating Procedures (SOPs).
• Provide Tier 1–3 level diagnostic support for hardware, software, and connectivity issues across both office and plant environments.
• Maintain and optimize cloud and traditional on‑premises data center infrastructure, including virtualization platforms and storage.
• Provide hands‑on support for manufacturing environments, ensuring the health and performance of shop floor systems.
• Catalog and inventory, as needed, IT / OT equipment and maintain CMDB.

Skills

Windows Server

VMware

Active Directory

O365

Networking: Cisco/HPE

FortiGate

Vendor management

Communication

Analytical thinking

Team leadership

Education

Bachelor's degree in IT, Computer Science, or a related field

Tools

VMware vSphere

Job description

Carolina Container is seeking a Services Support and Infrastructure Operations Lead Administrator to provide direct technical execution and tactical leadership for IT and OT environments. You will bridge hands‑on infrastructure maintenance with helpdesk oversight, ensuring stability, security, and performance of on‑premises and cloud systems.

This field‑focused role requires regular shop floor interaction (HMI/PLC) and collaboration with site leadership to optimize technology practices and