Lead IT & OT Solutions Architect for Plant Operations

ITG Brands, LLC; Greensboro (NC); On-site; USD 104,000 - 138,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Dollar for dollar 401k match up to 6%

15 company-paid holidays

Generous paid time off

Hybrid workplace – remote / in office

Education assistance

Employee referral bonus program

Job summary

ITG Brands, LLC is seeking an experienced IT/OT leader for the Greensboro manufacturing facility. The role focuses on technical leadership, solution governance across OT, IT, and cloud environments, and end‑to‑end management of plant systems and integrations.

The position requires 10+ years in IT within manufacturing or OT, hands‑on SCADA/PLC experience, and strong collaboration with Engineering, Manufacturing, and IT teams.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field.
• 10+ years of IT experience with manufacturing/OT environments.
• Leadership in solution design, governance, and service delivery for complex systems.
• Hands‑on expertise with SCADA/PLC integrations, SQL Server, Windows Server, and both legacy and modern stacks.
• Experience with SAP (PP/PM), MES/MOM, warehouse execution, or automation platforms.

Responsibilities

• Serve as the technical lead for manufacturing and OT solutions, setting design standards and ensuring alignment across OT, IT, and cloud environments.
• Own and guide complex integrations (SCADA/PLC to applications; MES/MOM to SAP) and make key technical decisions.
• Define configuration baselines, integration patterns, and guidelines; review internal and vendor deliverables.
• Act as final escalation point for high severity incidents, cross‑platform troubleshooting, and plant‑critical system issues.
• Lead root cause analysis and drive permanent remediation and continuous improvement initiatives.
• Oversee IT service delivery for plant systems using ITIL‑aligned practices and ensure service levels for performance and reliability.
• Establish monitoring, alerting, and preventive maintenance standards; drive lifecycle management and hardening.
• Coordinate cross‑functional response for operational incidents involving Manufacturing, Engineering, Maintenance, IT, Cybersecurity, and vendors.
• Mentor analysts, contractors, and support partners on technical approaches and best practices.

Job description

ITG Brands, LLC is seeking an experienced IT/OT leader for the Greensboro manufacturing facility. The role focuses on technical leadership, solution governance across OT, IT, and cloud environments, and end‑to‑end management of plant systems and integrations.

The position requires 10+ years in IT within manufacturing or OT, hands‑on SCADA/PLC experience, and strong collaboration with Engineering, Manufacturing, and IT teams.