IT Ops Engineer: Networking & Automation Lead

Discord Inc.; San Francisco (CA); Hybrid; USD 156,000 - 195,000; Full time

Job summary

Discord Inc. is seeking an IT Ops Engineer who owns networking as their domain. You will manage the office and remote networks, DNS, DHCP, IPAM, VPN, and Zero Trust access, with a strong focus on automation and reliability.

You will run network monitoring, coordinate with the MSP, and support teammates with day-to-day IT needs while driving workflow improvements. This role demands hands-on networking experience in fast-growing tech and clear written communication.

Qualifications

• Hands-on corporate networking, including wireless, switching, DNS, DHCP, VPN and Zero Trust.
• Generalist knowledge across identity (Okta) and endpoint management (Jamf, Intune).
• Strong automation chops: scripting, no-code/low-code workflows, AI-assisted automation.

Responsibilities

• Own office and remote network as a reliable, monitored system: wireless, wired LAN, DNS, DHCP, IPAM, VPN, Zero Trust access.
• Run network monitoring and manage configuration through automation and version control.
• Own the networking MSP relationship as a technical partner and ensure documented handoffs.
• Collaborate with IT support to handle day-to-day IT needs and improve workflows.
• Identify recurring issues and automate them, measuring time and risk reductions.
• Participate in on-call rotations.

Skills

Networking

Automation

Identity management

SaaS management

Scripting

Tools

Okta

Jamf

Intune

Job description

Discord Inc. is seeking an IT Ops Engineer who owns networking as their domain. You will manage the office and remote networks, DNS, DHCP, IPAM, VPN, and Zero Trust access, with a strong focus on automation and reliability.

You will run network monitoring, coordinate with the MSP, and support teammates with day-to-day IT needs while driving workflow improvements. This role demands hands-on networking experience in fast-growing tech and clear written communication.