Remote Network Operations Leader & Senior Engineer

Effortless Office; Las Vegas (NV); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K+ employer match

Paid time off and holidays

Career growth and development

Training and certification support

Job summary

Effortless Office is seeking a Network Operations Manager to lead our network engineering team, while acting as a top escalation resource for enterprise, high-availability networks. You will own health, security, and continuous improvement of networks for clients and our Switch data center infrastructure.

The ideal candidate has senior network engineering background with leadership experience, and a dedication to delivering exceptional customer experience.

Qualifications

• Bachelor's degree in information systems, computer science, or a related technical field
• 10+ years of experience with Service Provider, MSP, or enterprise networking
• 3+ years in a Senior Network Engineer role, as top escalation and design resource
• 2+ years leading engineers with mentoring responsibilities
• MSP or multi-client environment experience preferred

Responsibilities

• Serve as senior network engineering authority and final escalation point for core routing, switching, security, and diagnostics
• Design and review complex network configurations and architecture with focus on uptime and security
• Lead major incident response and root cause analysis
• Own network infrastructure design and lifecycle for Switch data centers (Cisco Nexus, Firepower, SD-WAN)
• Manage 24/7 on-call rotation and change management processes
• Communicate status and risk clearly to leadership and customers

Skills

Leadership

Team mentoring

Network engineering

Incident response

Vendor management

Education

Bachelor's degree in IS/CS

Tools

Cisco Nexus

Firepower

Meraki SD-WAN

Viptela

Auvik Monitoring

Autotask PSA

IT Glue

Job description

Effortless Office is seeking a Network Operations Manager to lead our network engineering team, while acting as a top escalation resource for enterprise, high-availability networks. You will own health, security, and continuous improvement of networks for clients and our Switch data center infrastructure.

The ideal candidate has senior network engineering background with leadership experience, and a dedication to delivering exceptional customer experience.