Information Technology Specialist

Talantir; Pittsburgh (Allegheny County); On-site; USD 60,000 - 75,000; Full time

Job summary

Talantir in Pittsburgh is seeking an IT Support & Systems Administrator to handle daily technology operations, user assistance, and hands-on technical tasks.

You will manage Windows environments, Microsoft 365, AD/Azure, and network connectivity, while maintaining hardware, imaging, backups, and asset tracking.

This on-site role offers growth opportunities in a fast-paced environment with occasional on-call rotation.

Qualifications

• High school diploma or equivalent required; Associate’s degree in IT or related field preferred.
• Experience supporting Microsoft Windows environments and Microsoft 365.
• Familiarity with Active Directory and basic Azure administration.
• Working knowledge of Ethernet and Wi‑Fi networks.
• Basic hardware troubleshooting skills.
• Strong communication, organization, and customer service skills.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Administer user accounts, permissions, and access controls in Microsoft environments.
• Manage and support Microsoft 365 user accounts and services.
• Install, configure, and maintain PCs, printers, IP phones, and related hardware.
• Support operating systems, business applications, and user profile setup.
• Provide troubleshooting for network connectivity and endpoint devices.
• Support conference room technology and collaboration systems.
• Manage system imaging and workstation deployments.
• Maintain backup and recovery systems for PCs and servers.
• Track IT assets and coordinate equipment warranties.
• Respond to service requests through a help desk platform and provide in-person support as needed.
• Participate in on-call rotation.
• Identify opportunities for process improvement and continued technical growth.

Skills

Communication

Customer service

Troubleshooting

Organizational skills

Independent work

Teamwork

Education

Associate's degree in IT

High school diploma

Tools

Microsoft 365

Active Directory

Azure

Networking (Ethernet/Wi-Fi)

Job description

IT Support & Systems Administrator

We’re seeking a dependable and service‑oriented IT professional to support day‑to‑day technology operations in a fast‑paced environment. This role is ideal for someone who enjoys hands‑on technical work, user interaction, and continuous skill development.

Key Responsibilities

• Administer user accounts, permissions, and access controls within Microsoft‑based environments
• Manage and support Microsoft 365 user accounts and services
• Install, configure, and maintain PCs, printers, IP phones, and related hardware
• Support operating systems, business applications, and user profile setup
• Provide troubleshooting for network connectivity and endpoint devices
• Support conference room technology and collaboration systems
• Manage system imaging and workstation deployments
• Maintain backup and recovery systems for PCs and servers
• Track IT assets and coordinate equipment warranties
• Respond to service requests through a help desk platform and provide in‑person support as needed
• Participate in on‑call support rotation
• Identify opportunities for process improvement and continued technical growth

Qualifications

• High school diploma or equivalent required; Associate’s degree in IT or related field preferred
• Experience supporting Microsoft Windows environments and Microsoft 365
• Familiarity with Active Directory and basic Azure administration
• Working knowledge of Ethernet and Wi‑Fi networks
• Basic hardware troubleshooting skills
• Strong communication, organization, and customer service skills
• Ability to work independently while contributing to a team environment

This role offers broad exposure to IT systems, hands‑on experience, and the opportunity to grow within a stable organization.