IT Operations & Support Coordinator

Richard Milburn; Daytona Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Richard Milburn Academy is seeking an IT Coordinator for the 2026/2027 school year to administer, monitor, and maintain IT infrastructure. The role involves responding to incidents, generating reports, and ensuring smooth operations across multiple sites.

The candidate should have a college or associate degree in IT or related field, solid English communication, and the ability to explain technical concepts to non-technical staff. Travel between work sites and on-call support are required.

Qualifications

• College/Associates Degree in IT or related field; fresh graduates welcome.
• Proficient in English, both verbal and written.
• Knowledgeable with the Windows ecosystem and Windows Server basics.
• Ability to communicate technical information to non-technical people; team player.

Responsibilities

• Provide level 1 support for internal and external clients.
• Troubleshoot issues using knowledge base and resources.
• Generate necessary IT reports for department or client.
• Monitor and troubleshoot alerts generated by the system or client.
• Coordinate with solutions engineers during escalations and emergencies.

Skills

English communication

Windows ecosystem

Troubleshooting

Team player

Time management

Education

College/Associates Degree

Related IT field

Tools

Windows Server

Microsoft Office

Outlook

Excel formulas

Job description

Richard Milburn Academy is seeking an IT Coordinator for the 2026/2027 school year to administer, monitor, and maintain IT infrastructure. The role involves responding to incidents, generating reports, and ensuring smooth operations across multiple sites.

The candidate should have a college or associate degree in IT or related field, solid English communication, and the ability to explain technical concepts to non-technical staff. Travel between work sites and on-call support are required.