IT Coordinator

Richard Milburn Academy; Daytona Beach (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Richard Milburn Academy is seeking an IT Coordinator for the 2026/2027 school year. The role involves administering and maintaining IT infrastructure, responding to incidents, and ensuring issues are resolved promptly. Strong English communication and the ability to explain technical information to non-technical users are required.

Fresh graduates are welcome. A College/Associates degree in IT or related field is expected, with knowledge of the Windows ecosystem.

Qualifications

• At least a College/Associates Degree in Computer Engineering, Computer Science, IT, or related field.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide level 1 IT support for internal and external clients.
• Troubleshoot issues using the organization’s knowledge base and available resources.
• Generate reports required by IT and clients.

Skills

English communication

Troubleshooting

Team player

Time management

Detail-oriented

Adaptability

Education

College/Associates Degree in Computer Engineering/CS/IT

Tools

Windows Server

Networking basics

Microsoft Office

Job description

Calling all IT Coordinators!!

Richard Milburn Academy seeks an IT Coordinator For the 2026/2027 School Year!

EXCELLENT BENEFIT PACKAGE!!

Job Purpose

To administer, monitor, and maintain client’s IT infrastructure, as well as, responding and troubleshooting to system generated incidents. To evaluate problems, generate reports, interact with assigned technicians, and observe problems closely until they are resolved.

Job Responsibilities

• Provide level 1 support for both internal and external clients.
• Troubleshoot issues by using the organization’s knowledge base and other resources available
• Generate necessary reports required by the IT department and/or the client.
• Monitor, respond, and troubleshoot alerts generated by the system and/or reported by the client.
• Handle escalation and coordination with solutions engineers or its technical counterpart.

Job Requirements

• At least a College/Associates Degree; Computer Engineering, Computer Science, IT, or any related course
• Fresh graduates are welcome to apply.
• With a good verbal and written English communication skills.
• Knowledgeable with the Windows Ecosystem.
• Has the ability to communicate technical information to a non-technical person
• Can work under time pressure with minimal supervision
• Flexible to work on other tasks assigned.
• Highly organized with attention to details, know how to follow instructions
• Ability to become the ultimate team-player: Does well and peers well with the team, while still being able to perform well individually
• Capability to provide on-call support during escalations and emergencies and travel between work sites.

Technical Requirement

• Basic Knowledge of Windows Server and Windows Systems.
• Basic Computer Repair skills (able to swap out bad components in computers)
• Basic Networking Knowledge (able to troubleshoot no Internet situations for computers and Printers)
• Basic Knowledge of Microsoft Office (able to setup Outlook and troubleshoot Excel formulas)