IT Coordinator

Richard Milburn; Daytona Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Richard Milburn Academy is seeking an IT Coordinator for the 2026/2027 school year to administer, monitor, and maintain IT infrastructure. The role involves responding to incidents, generating reports, and ensuring smooth operations across multiple sites.

The candidate should have a college or associate degree in IT or related field, solid English communication, and the ability to explain technical concepts to non-technical staff. Travel between work sites and on-call support are required.

Qualifications

• College/Associates Degree in IT or related field; fresh graduates welcome.
• Proficient in English, both verbal and written.
• Knowledgeable with the Windows ecosystem and Windows Server basics.
• Ability to communicate technical information to non-technical people; team player.

Responsibilities

• Provide level 1 support for internal and external clients.
• Troubleshoot issues using knowledge base and resources.
• Generate necessary IT reports for department or client.
• Monitor and troubleshoot alerts generated by the system or client.
• Coordinate with solutions engineers during escalations and emergencies.

Skills

English communication

Windows ecosystem

Troubleshooting

Team player

Time management

Education

College/Associates Degree

Related IT field

Tools

Windows Server

Microsoft Office

Outlook

Excel formulas

Job description

Calling all IT Coordinators!!

Richard Milburn Academy seeks an IT Coordinator For the 2026/2027 School Year!

Job Purpose:

To administer, monitor, and maintain client’s IT infrastructure, as well as, responding and troubleshooting to system generated incidents. To evaluate problems, generate reports, interact with assigned technicians, and observe problems closely until they are resolved.

Job Responsibilities:

• Provide level 1 support for both internal and external clients
• Troubleshoot issues by using the organization’s knowledge base and other resources available
• Generate necessary reports required by the IT department and/or the client
• Monitor, respond, and troubleshoot alerts generated by the system and/or reported by the client
• Handle escalation and coordination with solutions engineers or its technical counterpart

Job Requirements:

• At least a College/Associates Degree; Computer Engineering, Computer Science, IT, or any related course
• Fresh graduates are welcome to apply
• With a good verbal and written English communication skills
• Knowledgeable with the Windows Ecosystem
• Has the ability to communicate technical information to a non-technical person
• Can work under time pressure with minimal supervision
• Flexible to work on other tasks assigned
• Highly organized with attention to details, know how to follow instructions
• Ability to become the ultimate team-player: Does well and peers well with the team, while still being able to perform well individually
• Capability to provide on-call support during escalations and emergencies and travel between work sites

Technical Requirement

• Basic Knowledge of Windows Server and Windows Systems
• Basic Computer Repair skills (able to swap out bad components in computers)
• Basic Networking Knowledge (able to troubleshoot no Internet situations for computers and Printers)
• Basic Knowledge of Microsoft Office (able to setup Outlook and troubleshoot Excel formulas)