IT Operations Project Manager

SailPoint; United States; Remote; USD 67,000 - 126,000; Full time

Job summary

A leading company in the IT sector is seeking an experienced Project Manager to lead cross-functional IT projects. Your role will involve collaborating with teams across various departments to ensure project goals align with business objectives. Ideal candidates should have a strong background in IT systems and effective communication skills to facilitate project execution. Join SailPoint to contribute to impactful technology solutions.

Benefits

Health and wellness coverage

401(k) Savings and Investment Plan

Flexible vacation policy

Paid parental leave

Qualifications

• 3+ years in program/project management at enterprise level.
• Strong IT knowledge and experience with SaaS solutions.
• Ability to lead project teams and drive results.

Responsibilities

• Manage and lead IT projects, ensuring delivery on time and budget.
• Create and maintain project documentation.
• Coordinate with cross-functional teams for project success.

Skills

Project Management

IT Business Analysis

Technical Knowledge of IT Systems

Communication Skills

Negotiation Skills

Consensus Building

Education

Bachelor’s degree in Information Systems

Tools

Service Now

Asset Management Tools

Job description

Our information technology team is the foundation behind every endeavor at SailPoint. They ensure that all of our orgs are able to execute, connect and innovate in a secure environment through duties such as supporting network databases and systems, updating system hardware and software, troubleshooting for system errors, and assisting team members in supporting all data security and optimization.

Job Description

This is an IT Project Management role focusing on supporting our IT Infrastructure and Operations team. You will primarily be interacting with “internal customers” from multiple departments within the company. Expect to work with Engineering, IT, Sales, Procurement, Cyber Security, and Legal to drive cross-functional and cross-organizational IT projects from inception to completion. You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. The primary focus will be on building and maintaining the Asset Management program in Service Now Configuration Management Database (CMDB).

The ideal candidate should demonstrate the ability to react quickly to situations while balancing project deliverables and objectives.Someone with a balanced approach to project management who also has strong technical skills, natural consensus building ability, and a detailed logistical capability would be the ideal candidate.

Job Responsibilities

Project Management

• Manage and lead complex cross-functional and cross-organizational IT projects of diverse scope throughout the complete lifecycle, delivering results on time and on budget

• Create project scope, plans, objectives, and documentation

• Report and carefully track project status, resources, budget, roadblocks and alert key stakeholders to risks

• Balance stakeholder objectives against resources, budget, and IT architectural roadmaps

• Interact with all levels of company employees including senior management

• Ability to organize project teams to drive results and overcome challenges

• Identify and implement best practices and continuous improvements via post project reviews and root cause analysis.

• Plans schedules and arranges own activities in accomplishing objectives.

• Responsible for project change management and scope negotiation

• Ensure resource availability and allocation across 10+ projects at a time

• Report and escalate to management issues that jeopardize projects

• Help evaluate business requirements and identify technology solutions for those requirements

Skills

You truly enjoy leading project teams, working with technology, and solving business problems in innovative ways. You have the ability to overcome obstacles and deliver consistent results. You have a solid understanding of IT technologies and cloud applications and services. You want to see the continued acceptance and success of your solutions at SailPoint. You are an integral consensus builder of various stakeholders at different levels of the organization, you are an excellent communicator, diplomatic, and timely in conveying deliverables.

Requirements

• 3+ years minimum of program management or project management in an enterprise-level environment

• Experience working with asset management tools and the lifecycle of asset management

• Complete understanding and application of project management principles, concepts, practices, and standards. Full knowledge of industry PM best practices.

• Strong IT business analysis skills

• Solid technical knowledge of IT systems, applications, and cloud services including major enterprise SaaS business applications and enterprise IT architectures

• Experience evaluating and implementing technical solutions to solve business problems (especially in the SaaS space)

  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions

  • Proven ability to develop requirements, document business processes and workflows, and prioritize stakeholder needs against product features

  • Strong negotiating skills and ability to build a final consensus on a common set of requirements from all clients and stakeholders.

  • Ability to guide a mature IT implementation process while still maintaining an adaptable “start-up” mindset

  • Ability to lead and influence a project team that does not directly report to you

• Excellent written and verbal communication skills, both oral and written.

• Strong attention to detail

• Dedication to customer service

• Bachelor’s degree in Information Systems, Business, or equivalent experience (preferred but not required)

#LI-REMOTE #LI-AS1

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$67,400 - $96,300 - $125,200

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [e-mail] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.