Project Manager

LaSalle Network; United States; Remote; USD 60,000 - 129,000; Full time

Job summary

A leading staffing agency is looking for a French-speaking Project Manager to oversee contact center transformation projects for a major enterprise client launching in France. This remote position demands strong communication skills and experience in project management, with responsibilities ranging from leading projects to client interfacing and risk management. Ideal candidates bring a deep understanding of CCaaS systems and the ability to thrive in fast-paced environments.

Qualifications

• 3+ years in project/program management with client-facing experience.
• Deep understanding of CCaaS/contact center systems (Genesys, NICE, etc.)
• Experience in AMEA business environments.

Responsibilities

• Lead full lifecycle contact center and cloud communication projects.
• Manage timelines, budgets, risks, and team deliverables.
• Interface directly with executive clients and cross-functional teams.

Skills

Communication

Project Management

Bilingual (French)

Problem Solving

Education

PMI, Agile, or Scrum certification

Tools

Smartsheet

Microsoft Office

Job description

Get AI-powered advice on this job and more exclusive features.

LaSalle Network is partnering with a forward-thinking organization to bring on a French-speaking Project Manager to drive high-impact contact center transformation projects for a major enterprise client launching operations in France. This remote contract role supports global collaboration and requires availability across GMT and CST hours. With an urgent start and strong client-facing demands, we're looking for a confident communicator who thrives on fast-moving, complex initiatives.

Project Manager Responsibilities:

• Lead full lifecycle contact center and cloud communication projects
• Manage timelines, budgets, risks, and team deliverables using Smartsheet
• Interface directly with executive clients and cross-functional teams
• Create and maintain BRDs, UAT plans, and Go-Live documentation
• Translate technical language for business audiences
• Coordinate with third-party vendors to ensure project alignment
• Support pre-sales activities including pricing estimates and resource planning
• 3+ years in project or program management with client-facing experience
• Fluent in French and experienced with AMEA business environments
• Deep understanding of CCaaS/contact center systems (Genesys, NICE, etc.)
• Comfortable managing competing priorities in a dynamic setting
• Skilled communicator with a strong executive presence
• Proficiency in Microsoft Office and Wrike; Salesforce familiarity a plus
• Experience managing budgets and resourcing in tech-heavy projects

Preferred:

• PMI, Agile, or Scrum certification
• Knowledge of content management and eCommerce integrations

This is a unique opportunity to make a tangible impact on a global launch. If you're a bilingual PM with contact center expertise, let's talk.

Riley Tear
Team Lead
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided.

View a full list of our benefits here: https://www.thelasallenetwork.com/wp-content/uploads/2024/04/Field-Employee-Benefits-LaSalle-Network.pdf

CTTS

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Consulting

Referrals increase your chances of interviewing at LaSalle Network by 2x

Get notified about new Project Manager jobs in United States.

United States $89,580.00-$128,106.00 2 weeks ago

United States $60,000.00-$90,000.00 3 weeks ago

United States $90,000.00-$100,000.00 5 days ago

United States $106,000.00-$132,600.00 2 weeks ago

Technical Project Manager, Product Localization

United States $133,000.00-$170,000.00 6 days ago

United States $50,000.00-$65,000.00 6 days ago

United States $65,000.00-$90,000.00 1 week ago

United States $76,000.00-$102,000.00 2 weeks ago

United States $65,000.00-$90,000.00 1 week ago

Project Manager, Professional Services Organization

United States $72,000.00-$108,000.00 4 days ago

United States $126,000.00-$139,500.00 1 week ago

United States $58,254.00-$87,381.00 2 weeks ago

United States $80,200.00-$100,300.00 2 weeks ago

Washington, United States $50,000.00-$55,000.00 2 weeks ago

Senior Project Manager, Customer Experience

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.