IT Operations Leader: Infrastructure, Security & SLA Excellence

Talantir; Florida; Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Talantir is seeking an IT Operations Manager to oversee and optimize the organization’s IT infrastructure in Florida. You will ensure reliable, secure, and efficient operation of systems, networks, and data backups while guiding a technical team and coordinating with vendors.

The role focuses on building stronger processes, managing budgets, and enforcing IT policies to support business goals, with an emphasis on high availability, security, and timely issue resolution.

Formación

• Candidates should have a bachelor's degree in a tech field and several years of IT operations experience.
• Strong knowledge of networks, servers, and IT security is required.
• Experience leading technical teams and managing IT budgets is essential.

Responsabilidades

• Infrastructure Management: Oversee daily operations of computer systems, networks, and data backups to ensure high availability and security.
• Team Leadership: Hire, train, schedule, and mentor IT support staff, including system administrators and technicians.
• System Maintenance & Security: Monitor performance, install software/hardware upgrades, and maintain firewalls and antivirus systems.
• Policy & Compliance: Develop and enforce IT best practices, policies, and procedures while ensuring compliance with industry standards.
• Strategic Planning & Budgeting: Align IT infrastructure with business goals, prepare budget reports, and manage vendor contracts.
• Service Level Agreements (SLAs): Negotiate and monitor SLAs to ensure high levels of user satisfaction and timely support issue resolution.

Conocimientos

Network infrastructure

Server management

IT security

Leadership

Project management

Communication

Educación

Bachelor's degree in computer science or related field

Descripción del empleo

Talantir is seeking an IT Operations Manager to oversee and optimize the organization’s IT infrastructure in Florida. You will ensure reliable, secure, and efficient operation of systems, networks, and data backups while guiding a technical team and coordinating with vendors.

The role focuses on building stronger processes, managing budgets, and enforcing IT policies to support business goals, with an emphasis on high availability, security, and timely issue resolution.