IT Operations Intern — Hybrid Global IT Support

International Justice Mission; Washington (District of Columbia); Hybrid; USD 17,000 - 23,000; Full time

Benefits offered by this job

Monthly stipend

Job summary

International Justice Mission (IJM) is seeking an IT Operations Intern to support the Global IT Operations team across multiple regions. The role offers hands‑on experience with Microsoft 365, Azure, and collaboration tools, and involves assisting with IT issues, scheduling activities, and coordinating cross‑departmental communication.

The position can be fully in‑person or hybrid (onsite Tuesdays & Thursdays) in the Washington, DC area, requiring 30–40 hours per week during EST business hours.

Qualifications

• Prospective interns need to have completed at least two years of undergraduate study by the start of their internship in a relevant field.
• At least one prior professional internship experience or significant leadership experience in extracurricular, campus, volunteer, or community-based organizations.
• Ability to commit to a schedule consistent with the required time commitment listed above (20, 30, or 40 hours per week during standard business hours).
• Familiarity with Windows and/or macOS operating systems.
• Basic understanding of Microsoft 365 applications and collaboration tools.
• Exposure to troubleshooting hardware, software, or networking issues.
• Experience using technology in academic, volunteer, customer service, or personal projects.
• Interest in cloud technologies, identity management, and endpoint management solutions.
• Basic knowledge of IT service management principles is a plus.

Responsibilities

• Assist with troubleshooting and resolving IT issues, improving user experience and system performance;
• Support scheduling and coordination of IT service activities;
• Coordinate interdepartmental, global communication efforts; and
• Participating in departmental and general IJM administrative support.

Job description

International Justice Mission (IJM) is seeking an IT Operations Intern to support the Global IT Operations team across multiple regions. The role offers hands‑on experience with Microsoft 365, Azure, and collaboration tools, and involves assisting with IT issues, scheduling activities, and coordinating cross‑departmental communication.

The position can be fully in‑person or hybrid (onsite Tuesdays & Thursdays) in the Washington, DC area, requiring 30–40 hours per week during EST business hours.