IT Operations Engineer – Onsite Game‑Day Infrastructure

Blue Mantis; New York (NY); On-site; USD 120,000 - 165,000; Full time

Job summary

Blue Mantis is seeking an IT Operations Engineer for first shift in New York City to support enterprise data centers and game-day operations. You will manage server and cloud environments, maintain network availability, and drive incident response in a high-pressure setting.

The role requires strong experience with Cisco Nexus/Arista/Meraki, Windows/Linux/Unix, VMware, and cloud services (AWS/Azure/O365). A Bachelor’s degree in CS/IT or equivalent hands-on work is expected.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience.
• Experience supporting enterprise data centers and game-day operations preferred.
• CCNA/CCNP ITIL or equivalent certifications are a plus.

Responsibilities

• Manage Windows, Linux, and Unix servers to ensure optimal performance.
• Administer cloud platforms and virtualization for enterprise workloads.
• Lead incident resolution with SLAs in a high-pressure environment.
• Maintain secure networking in on-prem and cloud environments.
• Create and update detailed network documentation and runbooks.

Skills

Cisco Nexus/Arista/Meraki

Windows/Linux/Unix

Cloud platforms (AWS/Azure/O365)

VMware virtualization

Backup/DR (Rubrik/Zerto)

SolarWinds/DataDog monitoring

ServiceNOW ITSM

Scripting (Python/PowerShell/Bash)

Network security basics

Education

Bachelor’s degree in CS/IT or equivalent

Tools

ServiceNOW

Rubrik

Zerto

VMware

SolarWinds

DataDog

Job description

Blue Mantis is seeking an IT Operations Engineer for first shift in New York City to support enterprise data centers and game-day operations. You will manage server and cloud environments, maintain network availability, and drive incident response in a high-pressure setting.

The role requires strong experience with Cisco Nexus/Arista/Meraki, Windows/Linux/Unix, VMware, and cloud services (AWS/Azure/O365). A Bachelor’s degree in CS/IT or equivalent hands-on work is expected.