IT Operations Engineer

Newmark; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, Vision & Dental insurance

Paid time off

Employer 401(k) with matching

Job summary

Newmark is seeking an experienced Technology Manager to proactively oversee executive systems, ensure continuity, and provide tailored technology consulting to leadership. You will diagnose complex issues, maintain security protocols, and document configurations while delivering discreet training to VVIPs.

Responsibilities include disaster recovery planning, rigorous data protection, and collaboration with stakeholders to align technology with executive workflows within standard and extended

Qualifications

• Strong communication and interpersonal skills.
• Ability to work under pressure with urgency and precision.
• High level of discretion and professionalism.
• Solid problem-solving and analytical abilities.

Responsibilities

• Proactive Technology Management: Monitor and maintain systems to prevent disruptions and anticipate needs.
• Rapid Issue Resolution: Diagnose and resolve complex technical problems with minimal downtime.
• Confidentiality & Security: Ensure data privacy and security protocols are followed.
• Personalized Technology Consulting: Advise executives on emerging technologies and upgrades.
• Disaster Recovery & Continuity: Participate in planning for business continuity for executive systems.
• Documentation & Training: Maintain clear documentation and provide discreet training to VVIPs.

Skills

Communication

Under pressure delivery

Discretion & professionalism

Problem solving & analytics

Tools

Microsoft ecosystems (Windows Server, Exchange, O365)

Mobile device management (iOS, Android)

Remote access technologies

Networking & security protocols

Backup solutions & anti-virus/anti-spam

Job description

Core Responsibilities

• Proactive Technology Management: Monitor and maintain systems to prevent disruptions. Anticipate technology needs and implement solutions before issues arise.
• Rapid Issue Resolution: Diagnose and resolve complex technical problems across hardware, software, and connectivity with minimal downtime.
• Confidentiality & Security: Ensure strict adherence to data privacy and security protocols when handling sensitive information.
• Personalized Technology Consulting: Advise executives on emerging technologies, upgrades, and optimizations tailored to their workflows and preferences.
• Disaster Recovery & Continuity: Participate in planning and execution of business continuity and disaster recovery strategies for executive systems.
• Documentation & Training: Maintain clear documentation of configurations and processes. Provide discreet training and guidance to VVIPs as needed.

JOB DESCRIPTION

• Proactive Technology Management: Monitor and maintain systems to prevent disruptions. Anticipate technology needs and implement solutions before issues arise.
• Rapid Issue Resolution: Diagnose and resolve complex technical problems across hardware, software, and connectivity with minimal downtime.
• Confidentiality & Security: Ensure strict adherence to data privacy and security protocols when handling sensitive information.
• Personalized Technology Consulting: Advise executives on emerging technologies, upgrades, and optimizations tailored to their workflows and preferences.
• Disaster Recovery & Continuity: Participate in planning and execution of business continuity and disaster recovery strategies for executive systems.
• Documentation & Training: Maintain clear documentation of configurations and processes. Provide discreet training and guidance to VVIPs as needed.

Technical Expertise Required

• Advanced knowledge of Microsoft ecosystems (Windows Server, Exchange, O365).
• Proficiency in mobile device management (iOS, Android) and remote access technologies.
• Strong understanding of networking, voice systems, and security protocols.
• Experience with backup solutions, anti-virus/anti-spam tools, and performance tuning.
• Other duties may be assigned.

Key Attributes

• Exceptional communication and interpersonal skills.
• Ability to work under pressure with urgency and precision.
• High level of discretion and professionalism.
• Strong problem-solving and analytical skills.
• Standard business hours: Monday through Friday, 9:00 a.m. to 5:00 p.m.
• Extended coverage: two days per week, 11:00 a.m. to 7:00 p.m., as assigned, to support executive leadership outside standard hours.

Work Schedule

• Standard business hours: Monday through Friday, 9:00 a.m. to 5:00 p.m.
• Extended coverage: two days per week, 11:00 a.m. to 7:00 p.m., as assigned, to support executive leadership outside standard hours.

Salary Range

The expected base salary for this position ranges from $65,000 to $75,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Working Conditions: Normal working conditions with the absence of disagreeable elements.

Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Note

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

About Us

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leading commercial real estate advisor and service provider to large institutional investors and other owners, global corporations and other occupiers, and lenders. Built with purpose and driven by excellence, Newmark's comprehensive platform is uniquely tailored to provide superior outcomes to clients. For the twelve months ended June 30, 2026, Newmark generated revenues of more than $3.6 billion. As of June 30, 2026, Newmark and its business partners together operated from over 195 offices with more than 10,000 professionals across four continents. Learn more at nmrk.com or follow @newmark .

Discussion Of Forward-Looking Statements About Newmark

Statements in this document regarding Newmark that are not historical facts are "forward-looking statements" that involve risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements. These include statements about the Company's business, results, financial position, liquidity, and outlook, which may constitute forward-looking statements and are subject to the risk that the actual impact may differ, possibly materially, from what is currently expected. Except as required by law, Newmark undertakes no obligation to update any forward-looking statements. For a discussion of additional risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see Newmark's Securities and Exchange Commission filings, including, but not limited to, the risk factors and Special Note on Forward-Looking Information set forth in these filings and any updates to such risk factors and Special Note on Forward-Looking Information contained in subsequent reports on Form 10-K, Form 10-Q or Form 8-K.