IT Operations Engineer

Quantiq; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Quantiq in Austin seeks an IT Operations Engineer to manage core IT infrastructure and ensure systems run smoothly. You will troubleshoot hardware, network, and software issues, coordinating with Technical and Operations teams to implement reliable, scalable solutions.

The role emphasizes hands-on administration, automation, vendor coordination, and incident response, with growth opportunities in a close-knit trading tech environment.

Qualifications

• 5+ years in IT operations, systems engineering, or related roles.
• Strong networking knowledge: TCP/IP, DNS, DHCP, VPN.
• Scripting and automation: Bash, PowerShell, Python.
• Excellent debugging of hardware, firmware, and networking issues.
• Knowledge of network architecture and design.
• Excellent organizational skills in fast-paced environments.
• Strong written and verbal communication.
• Ability to respond to occasional off-hour emergencies.

Responsibilities

• Monitor and optimize IT infra: servers, networks, storage, and databases.
• Oversee full system lifecycle from provisioning to decommissioning.
• Collaborate with vendors to procure and deploy new hardware.
• Respond to issues and requests from Ops and Tech teams.

Skills

IT operations

Networking

Scripting

Troubleshooting

Network architecture

Organization

Communication

On-call support

Job description

Overview

Quantiq specializes in high frequency derivatives trading in the largest markets worldwide. Our approach is rigorous and pragmatic, driven by technological expertise and analytics informed by real-world experience. We value employees who love to learn and have tenacity, curiosity and willpower to contribute to our continuing success. We are a small but passionate team dedicated to enhancing and refining our methods as we commit to our ongoing growth and performance.

Infrastructure

Quantiq runs considerable in‑house infrastructure consisting of 50‑100 computers ranging from high‑performance servers and varied datacenter hardware (switches, FPGAs, fiber‑optic cabling) to desktop computers with dedicated GPUs and an array of monitors and peripherals across offices. We control the majority of the stack and create, maintain, update, and monitor a variety of systems to keep the company's trading running smoothly. The infrastructure operates entirely on Fedora Linux and incorporates significant first‑and third‑party software requiring occasional maintenance, with high uptime requirements to support critical trading operations.

Job Description

As an IT Operations Engineer, you will be responsible for managing and maintaining the core IT infrastructure, ensuring that systems run smoothly and are consistently optimized. This role requires a mix of technical skills and the ability to troubleshoot a range of hardware, network, and software issues. You will work closely with both the Technical and Operations teams to provide support, implement solutions, and contribute to the overall success of our IT operations.

Job Responsibilities

• Monitor, maintain, and optimize IT infrastructure, including servers, networks, storage, and databases
• Oversee the full system lifecycle, including provisioning, installation, configuration, asset management, monitoring, maintenance, and decommissioning of various systems
• Work with vendors to procure and deploy new hardware
• Respond to issues and requests from the Operations and Technical teams

Qualifications

• 5+ years of experience in IT operations, systems engineering, or a related role
• Strong knowledge of networking protocols and tools (TCP/IP, DNS, DHCP, VPN)
• Familiarity with scripting and automation tools (e.g., Bash, PowerShell, Python)
• Exceptional capability debugging and solving complex issues related to both hardware, low‑level software, and networking
• Knowledge of network architecture
• Excellent organizational skills and attention to detail in fast‑paced environment
• Strong written and verbal communication skills
• Ability to respond to occasional off‑hour emergencies

We Are Looking For

• You excel at diagnosing and resolving complex technical issues across hardware, software, and network layers
• You enjoy learning and working with new technologies and platforms
• You have experience with command‑line tools for troubleshooting and system management (e.g., Bash, PowerShell)
• You feel at home scripting and automating tasks
• You understand and can configure networking protocols (TCP/IP, DNS, DHCP)
• You're skilled in creating backup solutions and disaster recovery plans, and you regularly test recovery processes to ensure reliability

Please note: The use of AI tools during applications, assessments, and interviews is strictly prohibited. Quantiq utilizes various methods to determine candidate authenticity. Use of these tools at any time may result in the disqualification of your candidacy.