IT Operations Director — Miami Campus

Carnegie Mellon University; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Benefits package including medical, Rx

Tuition benefits

Retirement/enhanced savings

Job summary

Carnegie Mellon University Miami is building a new on-site technology leadership role to shape campus IT operations, spanning networking, security, identity, and enterprise services. The Director will coordinate with Pittsburgh central teams while delivering hands-on support during startup and through growth phases.

The role requires 10+ years in IT operations, strong leadership, vendor management, and the ability to translate local needs into actionable requirements for central teams.

Qualifications

• Bachelor’s degree in information technology, computer science, engineering, information systems, or a related field.

Responsibilities

• Serve as the primary on-site Computing Services representative and technology point of contact for CMU Miami, including initially acting as Security Point of Contact.
• Partner with Pittsburgh leaders to understand Miami requirements and support university-wide services.
• Bring local context and requirements into central IT planning and decision-making.
• Coordinate implementation activities for networking, identity, security, endpoint computing, AV, enterprise apps, research computing, and other tech capabilities.
• Represent Computing Services in campus planning, activation, renovation, and turnover activities.
• Recruit, onboard, and lead on-site technology staff as the Miami team grows.

Skills

Leadership

Project coordination

Communication

Vendor management

Hands-on IT

Education

Bachelor’s degree in IT, CS, engineering, information systems, or related field

Job description

Carnegie Mellon University Miami is building a new on-site technology leadership role to shape campus IT operations, spanning networking, security, identity, and enterprise services. The Director will coordinate with Pittsburgh central teams while delivering hands-on support during startup and through growth phases.

The role requires 10+ years in IT operations, strong leadership, vendor management, and the ability to translate local needs into actionable requirements for central teams.