IT Operations & Batch Scheduler — Weekend Support

Building Service 32BJ Benefit Funds; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Building Services 32BJ Benefit Funds in New York, NY seeks an IT Operations Support Analyst to manage batch schedules, monitor jobs, and support applications in production and non-production environments. You will coordinate with stakeholders, update security access, and document issues with accuracy.

The role requires at least 2 years of batch scheduling experience, strong attention to detail, and solid communication skills.

Qualifications

• At least 2 years of work experience with batch scheduling and calendar planning.
• Strong attention to detail; a high degree of accuracy is required.
• Experience with user security administration, setting up and terminating users, creating and applying security roles, custom security access.
• Problem solving skills and effective written and oral communication.
• Very good organizational skills and ability to learn and adapt to change.
• Ability to work in a team oriented environment.

Responsibilities

• Schedules and monitors system batches daily, including weekends.
• Follows established timeframes, publishes the monthly batch calendar, and adjusts for ad hoc requests.
• Updates system factor tables and security access.
• Supports operations of the applications and on-site/remotely as needed.
• Triggers and monitors file transmissions and production issue reporting.
• Documents failures, test cases and results, and maintains procedures.
• Establishes positive relationships with internal stakeholders and vendors.
• Performs additional tasks as assigned by management.

Skills

Batch scheduling

Calendar planning

Security administration

Problem solving

Communication skills

Organizational skills

Teamwork

Education

Bachelor's degree or higher in Computer Science, Business or related field

Job description

Building Services 32BJ Benefit Funds in New York, NY seeks an IT Operations Support Analyst to manage batch schedules, monitor jobs, and support applications in production and non-production environments. You will coordinate with stakeholders, update security access, and document issues with accuracy.

The role requires at least 2 years of batch scheduling experience, strong attention to detail, and solid communication skills.