IT Onsite Support

TEK Systems; Baltimore (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account

Transit benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

TEKsystems is seeking an onsite Desktop Technician to support migration, deployment, and ongoing management of laboratory instruments and end-user computing in Baltimore, MD. The role emphasizes hands-on help for critical business and lab operations, ensuring reliability and user productivity.

Candidates should have strong experience with HP/Dell desktops, AD environments, M365, and imaging/deployment workflows. This is a fully onsite contract position in Baltimore with a competitive hourly pay.

Qualifications

• Strong hands-on experience supporting HP and Dell desktops, laptops, workstations, and peripheral devices.
• Experience administering hybrid Active Directory and Microsoft Entra ID environments.
• Microsoft 365 administration, including user account management, Teams, SharePoint, Exchange, and related collaboration tools.
• Laptop imaging, deployment, and lifecycle management; familiarity with ManageEngine Endpoint Central preferred.
• Asset inventory management, hardware tracking, and documentation of IT equipment.
• Ability to create and maintain technical documentation, standard operating procedures, and user guides.
• Strong troubleshooting skills across hardware, software, operating systems, network connectivity, printers, mobile devices, and enterprise applications.

Responsibilities

• Assist with migration, deployment, and ongoing support of laboratory instruments, workstations, and end-user computing environments.
• Provide hands-on technical support for critical business and lab operations while ensuring system reliability, compliance, and user productivity.

Skills

Desktops & peripherals support

Hybrid Active Directory

Microsoft 365 administration

Laptop imaging & deployment

ManageEngine Endpoint Central

Asset inventory management

Technical documentation

Troubleshooting hardware & software

Tools

ManageEngine Endpoint Central

Job description

Our client is looking to hire a Desktop technician to work onsite in Baltimore, MD. This person will assist with the migration, deployment, and ongoing support

of laboratory instruments, workstations, and end-user computing environments. This role will provide hands‑on technical support for critical business and lab

operations while ensuring system reliability, compliance, and user productivity.

Required Experience and Skills:

• Strong hands‑on experience supporting HP and Dell desktops, laptops, workstations, and peripheral devices
• Experience administering and supporting hybrid Active Directory and Microsoft Entra ID environments
• Microsoft 365 administration, including user account management, Teams, SharePoint, Exchange, and related collaboration tools
• Experience with laptop imaging, deployment, and lifecycle management; familiarity with ManageEngine Endpoint Central preferred
• Asset inventory management, hardware tracking, and documentation of IT equipment
• Ability to create and maintain technical documentation, standard operating procedures, and user guides
• Strong troubleshooting skills across hardware, software, operating systems, network connectivity, printers, mobile devices, and enterprise applications

Job Type & Location

This is a Contract position based out of Baltimore, MD.

Pay and Benefits

The pay range for this position is $20.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Baltimore,MD.

Application Deadline

This position is anticipated to close on Sep 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.