IT Onboarding & Lifecycle Lead — Fast, Secure Access

OpenLoop; United States; On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Flexible Spending Account

Flexible PTO

401(k) Matching

Life Insurance

Job summary

OpenLoop is hiring an IT Onboarding Manager to own the full identity and device lifecycle from offer to exit. You will standardize access profiles, automate provisioning, and ensure security and HIPAA compliance for a diverse workforce, including contractors and global hires.

Lead the IT onboarding program, ensure day-1 readiness, and collaborate with HR, vendors, and security to keep access auditable and streamlined.

Qualifications

• 4+ years in IT operations, with onboarding/offboarding ownership.
• Hands-on Okta administration including groups and SSO provisioning.
• Experience with Apple device management (Kandji/JAMF) and zero-touch enrollment.
• Experience in ITSM or ticketing platforms (Jira Service Management).

Responsibilities

• Own end-to-end IT onboarding, access provisioning, and offboarding for all worker types.
• Ensure day-1 readiness with working accounts and configured devices.
• Close access quickly on exit and recover devices.
• Standardize intake with HR and partners using role-based access profiles.
• Automate account creation, access and deprovisioning; measure savings.
• Manage device logistics for domestic and international hires.
• Maintain HIPAA training links and audit-ready documentation.
• Track metrics and keep SOPs updated in Confluence.

Skills

IT operations

Identity & access mgmt

Okta admin

Apple device mgmt

Jira Service Management

Tools

Okta

Jira Service Management

Jamf/Kandji

Apple Business Manager

Job description

OpenLoop is hiring an IT Onboarding Manager to own the full identity and device lifecycle from offer to exit. You will standardize access profiles, automate provisioning, and ensure security and HIPAA compliance for a diverse workforce, including contractors and global hires.

Lead the IT onboarding program, ensure day-1 readiness, and collaborate with HR, vendors, and security to keep access auditable and streamlined.