IT MSP Operations & Billing Coordinator

OPSPro, LLC; Springboro (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision

FSA

HSA

Life Insurance

401k

PTO

Education Reimbursement

Job summary

OPSPro, LLC in Ohio is seeking an IT Operations Coordinator to support daily operational and financial functions of the Managed Services business, ensuring invoicing accuracy, vendor reconciliation, procurement, and licensing while maintaining data integrity across Halo PSA, Pax8, and Microsoft 365.

The ideal candidate is highly organized, detail-oriented, comfortable with numbers and technology, and thrives in a fast-paced MSP environment.

Qualifications

• Associate's or bachelor's degree in business, Information Technology, Accounting, or related field preferred.
• 2–5 years of administrative or operational experience.
• Experience in an MSP preferred.
• Strong written and verbal communication.
• Intermediate to advanced Excel skills.
• Strong analytical abilities.
• Ability to work in a fast paced environment and under tight deadlines.
• Detail oriented without losing sight of due dates.
• Strong organizational, time management and prioritization abilities.
• Ability to deal with sensitive and confidential information.
• Proficient with other Microsoft products (Internet Explorer, Outlook, Word & Teams).
• Must have reliable internet and dedicated workspace.

Responsibilities

• Maintain customer records and billing information, Client license audits.
• Review completed service tickets for billing accuracy.
• Validate billable time entries.
• Process recurring monthly invoices, assist Accounting with invoice corrections.
• Maintain recurring billing templates.
• Assist with contract management.
• Update service agreements.
• Ensure projects are invoiced accurately.
• Support PSA workflow improvements.
• IT inventory and tracking.
• Project and team coordination.
• Admin support to IT managers, directors, and CIO.
• Perform other clerical duties and special projects as needed.

Skills

Communication

Analytical skills

Organizational skills

Time management

Detail oriented

Ability to work under deadlines

Education

Associate's degree

Bachelor's degree

Tools

Halo PSA

Pax8

Microsoft 365

Microsoft Office

Job description

OPSPro, LLC in Ohio is seeking an IT Operations Coordinator to support daily operational and financial functions of the Managed Services business, ensuring invoicing accuracy, vendor reconciliation, procurement, and licensing while maintaining data integrity across Halo PSA, Pax8, and Microsoft 365.

The ideal candidate is highly organized, detail-oriented, comfortable with numbers and technology, and thrives in a fast-paced MSP environment.