IT Manager: Infrastructure & Cloud Leader

Livingston International; Chicago (IL); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Livingston International in Chicago is seeking an IT Manager to lead our support team and coordinate IT activities across the infrastructure lifecycle. You will work directly with the IT management team to establish and manage a roadmap and ensure top-tier support for both our people and clients.

You will oversee infrastructure management, drive ITSM improvements, and prioritize projects based on business impact. Collaboration with vendors and cross-functional teams is essential to success.

Qualifications

• 10+ years of progressive IT leadership experience.
• Bachelor's degree in Information Systems or equivalent.
• Strong management of infrastructure and security.
• Experience with virtualization, Windows, AWS, and storage solutions.
• Ability to manage projects across the IT lifecycle.

Responsibilities

• Oversee infrastructure management and upgrades.
• Direct ITSM improvements for enterprise environments.
• Prioritize project intakes by business impact.
• Monitor systems and mitigate recurring issues.
• Lead project teams to meet goals and timelines.
• Collaborate with vendors and IT colleagues to resolve incidents.
• Provide status reports to stakeholders.

Skills

IT management

Infrastructure lifecycle

Vendor management

Project management

Leadership

Customer service

Communication skills

Security and risk management

Windows

AWS infrastructure

Virtualization

Education

Bachelor's in Information Systems

Tools

Active Directory

Commvault

Windows Server

Virtual Desktop Infrastructure

AWS

Job description

Livingston International in Chicago is seeking an IT Manager to lead our support team and coordinate IT activities across the infrastructure lifecycle. You will work directly with the IT management team to establish and manage a roadmap and ensure top-tier support for both our people and clients.

You will oversee infrastructure management, drive ITSM improvements, and prioritize projects based on business impact. Collaboration with vendors and cross-functional teams is essential to success.