IT Manager II

University of North Carolina at Charlotte; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

The University of North Carolina at Charlotte is seeking an experienced Integration Architect to lead the Data Integrations team in the Office of OneIT (Adm). You will design, implement, and govern enterprise-level system integrations and APIs that connect campus ERP, CRM, and third-party systems.

Lead a team of integration developers, drive API-led connectivity, enforce coding standards, and collaborate with stakeholders to translate complex business needs into scalable, automated solutions

Qualifications

• Bachelor's degree and 4+ years of relevant work experience.
• Advanced degree preferred; 5+ years of integration architecture/IT leadership.
• Experience with ERP/CRM systems (e.g., Ellucian Banner, Salesforce).
• Proficiency in database architecture (Oracle PL/ SQL) and API modeling languages (RAML, OpenAPI, Swagger).
• Familiarity with DevOps tools and CI/CD pipelines.

Responsibilities

• Provide leadership and strategic direction for the Data Integrations team, overseeing design, development, and maintenance of enterprise-level integrations and APIs.
• Lead and mentor a team of integration developers, overseeing professional development, performance, and daily tasks.
• Design, architect, and manage the lifecycle of enterprise-level system integrations and APIs for high performance and security.
• Drive API-led connectivity, code standardization, and robust documentation across the team.
• Partner with campus stakeholders to translate business requirements into automated technical solutions.
• Oversee change management, version control, and automated testing strategies for reliable integration environments.
• Manage the integration landscape across ERPs, CRMs, and document management platforms.

Skills

Integration architecture

MuleSoft Anypoint

API-led connectivity

Leadership

DevOps

CI/CD

SQL/PLSQL

Git/Jenkins

Education

Bachelor's degree

Advanced degree preferred

Tools

MuleSoft Anypoint Platform

Oracle PL/SQL

RAML/OpenAPI/Swagger

Linux

Git

Maven

Jenkins

Job description

Position Number: 008103

Department: Office of OneIT (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

This position provides leadership and strategic direction for the Data Integrations team, overseeing the design, development, and maintenance of enterprise-level system integrations and APIs. The position ensures reliable, secure, and scalable data exchange between campus ERP , CRM , and third-party systems, while fostering a culture of code standardization and process optimization to support the University's administrative and academic goals.

Lead and mentor a team of integration developers, overseeing professional development, performance management, and daily operational tasks.

Design, architect, and manage the lifecycle of enterprise-level system integrations and APIs, ensuring high performance, security, and scalability.

Drive the adoption of integration best practices, including API -led connectivity, code standardization, and robust documentation standards across the team.

Partner with campus stakeholders to translate complex business requirements into sustainable, automated technical solutions that support academic and administrative goals.

Oversee change management, version control, and automated testing strategies to ensure the reliability and security of integration environments.

Manage the integration landscape across diverse systems, including ERPs, CRMs, and document management platforms, ensuring seamless data exchange and interoperability.

Proactively plan for technology upgrades, capacity management, and infrastructure maintenance to support long-term enterprise scalability.

Minimum Experience / Education:

Bachelor's degree and 4+ years of relevant work experience.

Preferred Education Skills and Experience:

Advanced degree in Information Technology, Management Information Systems, or a related field.

5+ years of progressively responsible experience in integration architecture, software development, or IT management.

Proven expertise with MuleSoft Anypoint Platform or equivalent iPaaS solutions, including API -led connectivity and API lifecycle management.

Strong background in enterprise ERP and CRM systems (e.g., Ellucian Banner, Salesforce).

Proficiency in database architecture (Oracle PL/ SQL , SQL ), API modeling languages ( RAML , OpenAPI, Swagger), and Linux environments.

Familiarity with DevOps tools and practices (Git, Maven, Jenkins, automated testing, and CI/CD pipelines).

Demonstrated experience in leadership, team building, and professional development of technical staff.

Excellent communication skills with the ability to manage cross-departmental relationships and translate business requirements into technical solutions.