IT Manager, Digital Workplace

Marathon Petroleum; Findlay (OH); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Digital Workplace Manager to enhance the digital employee experience through innovative technologies. This role involves leading a cross-functional team to drive the adoption of digital workplace applications, ensuring operational excellence and a culture of continuous improvement. The ideal candidate will have extensive IT experience and a strong background in managing digital workplace portfolios. Join a dynamic environment where your contributions will significantly impact workforce productivity and engagement, all while supporting a diverse and inclusive workplace culture.

Benefits

Health insurance

Vision insurance

Dental insurance

Paid time off

401k matching program

Paid parental leave

Educational reimbursement

Discretionary annual bonus

Qualifications

• 10+ years of diversified IT experience required.
• 3+ years of experience directly leading professional staff required.

Responsibilities

• Transforms operations with a shift left and automation mindset.
• Collaborates with management to set team goals translating into actionable plans.

Skills

Strategic Outlook

Business Acumen

Results Driven

Authentic Communicator

Continuous Improvement Mindset

Energizing the Organization

Ongoing Learning & Self-Development

Selecting and Developing People

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Management Information Systems

Bachelor's degree in Engineering

Bachelor's degree in Business

Job description

An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Position Summary

The Digital Workplace Manager is responsible for the strategy and staff that deliver digital workplace applications and services supporting the digital employee experience (DEX). This role is accountable for all digital workplace functions, including operations, governance, enablement, and engineering. The Digital Workplace Manager drives the adoption of digital workplace technologies, including AI, collaboration, knowledge management and productivity tools, to enhance workforce digital dexterity and productivity. They manage workplace enablement processes and lead a cross-functional team to ensure employees have the motivation, permission, and knowledge to fully utilize workplace and employee technology. Additionally, this role collaborates closely with shared services partners, such as HR, corporate communications, line of business leaders, IT business partners, technology vendors, and the service desk.

Accountable for business results primarily achieved through the work of others. Manages staff, sets direction, and deploys resources. Has responsibility for employee development, performance reviews, pay reviews, and staffing decisions. Accountable for business, functional or operational areas, processes, or programs.

Key Responsibilities

• Transforms the day-to-day operations with a shift left and automation mindset. Works with a team of IT professionals, providing guidance, mentorship, and support to ensure assignments are completed in accordance with established guidelines and advice on conflicting priorities.
• Understands the overall organizational vision and collaborates with management to set team goals that translate into actionable plans at the team level.
• Maintains a culture of innovation, collaboration, and continuous improvement and leads the team through periods of change and transformation.
• Collaborates with key stakeholders to identify technology needs and opportunities and works with internal IT groups to provide effective solutions to address business needs. Develops continuous improvement techniques.
• Ensures the availability, reliability, and security of technology systems, implementing appropriate measures to protect sensitive information and prevent disruptions.
• Plans, resources, and provides direction and technical leadership for low- to medium-complexity IT projects, ensuring they are delivered on time, within budget, and meet quality standards. Manages the department project portfolio effectively through governance and planning processes.
• Assists in the development and management of the department budget, tracking expenses, and ensures that resources are allocated effectively to meet business requirements.
• Stays abreast of the latest technology trends, industry advancements, and regulatory changes, and makes recommendations for adopting new technologies to improve operational efficiency.
• Assesses and identifies technology needs and opportunities, making recommendations for system enhancements, upgrades, or replacements. Continuously seeks opportunities to optimize processes and workflows.
• Partners with leadership to develop strong business cases for technology initiatives.
• Assists in the development of IT policies, procedures, and standards that are in line with area of responsibility and industry standards. Ensures compliance with established policies, procedures, and standards.
• Responsible for recruitment, development, retention, performance management of talent to meet needs of the business.
• Utilizes a data-driven approach to analyze and enhance the complex relationships between technology investments, employee experience and business outcomes.
• Advocates for the user perspective by incorporating journey mapping and facilitating design thinking sessions with their team members.
• Leads the personal productivity AI functions in collaboration with the analytics team and AI Governance Board.

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Engineering, Business, or other computer-related degree required.
• 10+ years of diversified IT experience required.
• 3+ years of experience directly leading professional staff required.
• Experience in managing a portfolio of digital workplace applications required.
• Experience with vendor governance, including demonstrated success in conducting RFPs and vendor service transitions required.
• Experience with generative AI capabilities to transform the workforce technology experience preferred.
• Experience in creating a lean business case to ensure support from executives and business partners preferred.

Skills

• Strategic Outlook - Examines issues, generates ideas, creates future scenarios, and develops plans with a long-term perspective. Ensures short-term goals support long-term strategy and that organizational/functional strategy aligns with and supports MPC’s overall business strategy.
• Business Acumen - Applies knowledge of MPC’s business, industry, and the marketplace to advance the organization’s goals. Makes decisions and recommendations clearly linked to MPC’s strategy.
• Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risks, making timely decisions, and holding people accountable for results.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Energizing the Organization - Creates a purposeful, engaged, optimistic workforce.
• Ongoing Learning & Self-Development - Regularly determines new areas for learning and acquires strategies and best practices for gaining/improving knowledge, behaviors, and skills.
• Selecting and Developing People - Recognizes and selects high caliber talent, accurately assesses abilities and potential, coaches to develop capabilities and builds high-performing teams.

As an energy industry leader, our career opportunities fuel personal and professional growth.

Location: Findlay, Ohio

Additional locations: San Antonio, Texas

Job Requisition ID: 00015887

Location Address: 539 S Main St

Employee Group: Full time

Employee Subgroup: Regular

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

If you would like more information about your EEO rights as an applicant, click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [e-mail]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.

Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at https://mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.