IT Manager: Build Reliable Systems & Security

Adaptec Solutions, LLC; City of Rochester (NY); On-site; USD 106,000 - 136,500; Full time

Benefits offered by this job

Generous paid time off

Health plans

401(k) match

Job summary

A dynamic IT solutions provider located in Rochester is seeking an IT Manager to improve processes and provide reliable IT support. The ideal candidate will have a robust background in IT service management, experience with cybersecurity tools, and proven leadership skills. Responsibilities include managing daily IT operations, administering Microsoft 365, and overseeing incident response. This is an excellent opportunity for an experienced professional to impact a growing organization while preparing for future leadership roles.

Qualifications

• 5+ years of experience in IT service management or support.
• 3+ years working with IT security tools.
• Strong troubleshooting skills.

Responsibilities

• Manage incident and service requests.
• Troubleshoot PCs, laptops, mobile devices, and printers.
• Administer Microsoft 365, Entra ID, and Exchange Online.

Skills

Troubleshooting

Customer-focused communication

Microsoft 365 administration

Budget management

Asset management

Education

Bachelor’s degree in IT or related field

Tools

Microsoft 365

Entra ID

Exchange Online

Teams

Intune

Job description

A dynamic IT solutions provider located in Rochester is seeking an IT Manager to improve processes and provide reliable IT support. The ideal candidate will have a robust background in IT service management, experience with cybersecurity tools, and proven leadership skills. Responsibilities include managing daily IT operations, administering Microsoft 365, and overseeing incident response. This is an excellent opportunity for an experienced professional to impact a growing organization while preparing for future leadership roles.