IT Manager: Ambulatory Team with EPIC

North Memorial Health; Minneapolis (MN); Hybrid; USD 74,087 - 111,130; Full time

Benefits offered by this job

Health & Welfare Benefit Packages

401k Retirement Match or Pension Plan

Generous Paid Time Off (PTO)

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Health in Minneapolis, MN, is seeking an IT Manager responsible for overseeing development and support of revenue cycle systems. The ideal candidate will have at least five years of experience in a clinical supervisory role, managing complex system implementations effectively.

This hybrid remote role requires strong leadership and communication skills, alongside a Bachelor of Science in Computer Science. Competitive salary range is offered, with additional benefits including health insurance and a 15% STI bonus.

Qualifications

• Minimum of five years’ experience in IT or clinical supervisory position.
• Proficiency in managing multiple complex system implementations.
• Total Quality Management and process improvement techniques preferred.

Responsibilities

• Manage assigned IT resources in development and support of revenue cycle.
• Ensure maximum utilization of technology and resources.
• Coordinate staff resources to analyze business requirements.

Skills

Leadership

Communication

Organizational skills

Management

Education

Bachelor of Science in Computer Science or Information Management

Tools

Epic Ambulatory

Job description

Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About This Position

Responsible for managing assigned IT resources in development and support of the revenue cycle, clinical, corporate and/or ancillary systems that form the basis of North Memorial Health Care’s (NMHC) information systems. Directs, manages and coordinates staff resources and expertise to analyze business requirements and workflows in order to support, build, integrate and implement comprehensive integrated system solutions for IT customers, including data collection, data integration, data analysis, and data reporting. Ensure maximum utilization of technology and available resources while achieving approved fiscal expectations. Ensure optimum and timely application support consistent with organizational needs and resource allocation. Act as a resource to staff in utilization of technology and designing, developing, implementing and evaluating information systems.

Requirements

• Minimum of five years’ experience in an IT or clinical supervisory position, with demonstrated proficiency in the management of multiple complex system implementations in a health care environment.
• Demonstrated Total Quality Management, leadership, communication, organizational, and management skills.

Education

• Bachelor of Science degree in Computer Science or Information Management or 6 years related work experience

Experience

• Must have a minimum of 3 years of Epic Ambulatory Experience.
• Education and/or experience with process improvement techniques, change control and project management preferred.

Additional Information

We encourage candidates whose past experience may not perfectly align with every qualification listed to apply anyway. You may still be the right candidate for this or other roles.

Employment Details

• Work Group: Non Contract
• Hours per two week pay period: 80
• Shift: Days 8 hours
• Weekend Requirement: Weekends as Needed
• Call Requirement: On/Off Premise Call
• Remote or On-site: Hybrid Remote
• Must live in MN or WI
• FLSA Status: Exempt
• Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
• Salary Range: M07 ($53.78 - $80.67), based on experience
• Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
• STI Bonus Eligible: True 15%
• Employment Sponsorship: N/A