Senior Application Analyst: Epic Security

North Memorial Medical Center; Minnesota; Hybrid; USD 58,258 - 87,119; Full time

Benefits offered by this job

Health & Welfare Benefit Packages

401k Retirement Match or Pension Plan

Generous Paid Time Off (PTO) Plans

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Medical Center is hiring a Senior Application Analyst focused on Epic Security. This expert will design and configure applications while serving as a liaison between departments and vendors. The role requires at least 5 years of experience in an Epic senior analyst position and offers a hybrid work model in Minnesota.

The salary range is between $42.29 and $63.24 per hour, based on experience. Health benefits and a supportive work culture emphasizing diversity and inclusion are integral to our values.

Qualifications

• At least 5 years in an Epic senior analyst role.
• Maintained professional/clinical competence and certification.
• Certified training in applicable software within six weeks.

Responsibilities

• Act as liaison with department business owners regarding application upgrades.
• Provide user security coordination and integration with network services.
• Support IT security policy and procedures.

Skills

Analytical critical thinking skills

Customer service methodology

Healthcare processes knowledge

Database structure knowledge

Education

Associate degree or 3 years of related application use

Bachelor’s degree in information technology or related field

Job description

Senior Application Analyst: Epic Security

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Application Administrator, Senior, is an application design and configuration expert for vendor-purchased and NMHC developed applications. Acts as liaison with designated department business owners and super users, application vendors, educators, and support staff regarding application upgrades, requests, and optimization. The Application Administrator, Senior, will often be experienced in multiple areas of expertise, being cross trained on related applications. Application focus areas include patient access, clinical, ancillary department and/or administrative or corporate applications. This position will function as an application team member, often acting as a resource and mentor for other team members as well as across other IT Departments.

Application Administrator, Senior: Security – Additional knowledge and coordination of user security, including user role definition and templates, source systems for user identification and integration with network services is expected. Works closely with application and infrastructure staff to support IT security policy and procedures.

Requirements

Education

• Required certification/associate degree or 3 years of related application use with business or health care work experience.
• Prefer bachelor’s degree in information technology, health care or related field.

Experience

Required at least 5 years in an Epic senior analyst role.

Knowledge, Skills and Abilities

• Demonstrated analytical critical thinking skills for process development or problem resolution.
• Demonstrated expertise and efficiency in customer service methodology and accountability.
• Demonstrated working knowledge and expertise of healthcare processes and application system coordination.
• Demonstrated knowledge of database structure and working practice of reporting techniques and tools.

Licensure/Certification

Maintained professional/clinical competence, certification and/or licensure as applicable.

Certified training, followed by demonstrated competency certification in applicable software within six (6) weeks of class completion.

Work Group: Non Contract

Hourspertwoweekpayperiod: 80

Shift: Days 8 hours

Remote or On-site: Hybrid Remote

-Must Live in MN or WI

FLSA Status: Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: N24 ($42.29 - $63.24), based on experience

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

STI Bonus Eligible: False

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position.

EEO Statement

North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: [e-mail]. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: [e-mail].

INSPECTION OF AAP

North Memorial Health is a Federal government contractor or subcontractor. As a part of our obligations under law, we must develop a written AAP for Individuals with Disabilities and Protected Veterans, as specified by law (AAP). This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours. Link to Policy