IT Lead: Systems, End-User & AI Solutions

GST, Inc; Cerritos (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid vacation

Additional company perks

Job summary

GST, Inc. is seeking an IT Lead - Systems & Support to oversee and enhance our internal technology environment in Cerritos, CA. This role blends IT infrastructure, end-user support, cybersecurity, collaboration tools, AV systems, and AI-driven solutions.

You will manage Microsoft 365, AD/Entra ID, and IT projects while improving operations and productivity for staff across the organization.

Qualifications

• 5+ years in IT administration, systems engineering, or senior support roles.
• Strong Microsoft 365 administration experience in Windows environments.
• Hands-on with AD/Entra ID/Azure AD, Exchange Online, and user access control.
• Solid networking, endpoint management, security tech, and troubleshooting skills.
• Experience with collaboration tech, AV, and end-user computing.

Responsibilities

• Administer and support Microsoft 365 suite including Exchange Online, Teams, SharePoint, and OneDrive.
• Manage user accounts, onboarding/offboarding, device deployment, and endpoint management.
• Provide Tier II/III support for desktops, software, printers, networking, and apps.
• Maintain conference room tech, Teams Rooms, AV equipment, and collaboration tools.
• Support surveillance and video management systems and related network infra.
• Assist with networking, Wi-Fi, servers, backups, and cloud services.
• Implement cybersecurity best practices, MFA, endpoint protection, and access controls.
• Lead technology improvement projects from planning through implementation.
• Drive adoption of collaboration tools and workflow automation.
• Evaluate and support AI-powered tools to boost productivity.
• Partner with vendors and stakeholders to resolve issues.

Skills

IT Systems Administration

Microsoft 365 Administration

Active Directory / Entra ID

Endpoint & Networking Troubleshooting

Project Management

PowerShell / Automation

Cybersecurity Best Practices

Tools

Power Automate

Intune

Azure AD

Job description

GST, Inc. is seeking an IT Lead - Systems & Support to oversee and enhance our internal technology environment in Cerritos, CA. This role blends IT infrastructure, end-user support, cybersecurity, collaboration tools, AV systems, and AI-driven solutions.

You will manage Microsoft 365, AD/Entra ID, and IT projects while improving operations and productivity for staff across the organization.