Senior IT Engineer — AI-Driven IT & Security Leader

GST, Inc; Cerritos (CA); Vor Ort; USD 120.000 - 160.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid vacation

Additional company perks

Zusammenfassung

Golden Star Technology (GST) seeks a Senior IT Engineer to oversee and enhance the internal technology environment in Cerritos, CA. This hands-on role covers IT infrastructure, systems administration, cybersecurity, AV systems, collaboration tools, and AI-driven solutions.

The ideal candidate will support employees, manage Microsoft 365 technologies, lead technical projects, and develop innovative workflows to boost productivity and business operations.

Qualifikationen

• 5+ years of IT systems administration, systems engineering, infrastructure support, or senior help desk roles.
• Strong Microsoft 365 Administration experience in a Windows environment.
• Hands-on with Active Directory, Microsoft Entra ID (Azure AD), Exchange Online, and user access management.
• Knowledge of networking, endpoint management, security technologies, and troubleshooting methodologies.
• Experience supporting collaboration technologies, AV systems, and end-user computing environments.
• Strong project management, communication, and problem-solving skills.
• Ability to manage multiple priorities while delivering excellent internal customer support.

Aufgaben

• Administer and support Microsoft 365, Exchange Online, Outlook, Teams, SharePoint, OneDrive, AD, and Entra ID.
• Manage user accounts, permissions, onboarding/offboarding, device deployment, and endpoint management.
• Provide Tier II/III support for desktops, laptops, software, printers, networking, and business apps.
• Maintain and troubleshoot conference room technology, Teams Rooms, AV equipment, and collaboration tools.
• Support surveillance cameras, video management platforms, and related network infrastructure.
• Assist with networking, Wi‑Fi, servers, backups, cloud services, and system reliability initiatives.
• Implement cybersecurity best practices, including MFA, endpoint protection, and access controls.
• Lead technology improvement projects from planning through implementation and documentation.
• Drive adoption of Microsoft collaboration tools and workflow automation solutions.
• Evaluate, implement, and support AI-powered tools to enhance productivity and efficiency.
• Partner with vendors and internal stakeholders to resolve issues and deliver tech solutions.

Kenntnisse

IT Systems Administration

Systems Engineering

Infrastructure Support

Senior Help Desk

Microsoft 365 Administration

Active Directory

Azure Entra ID

Exchange Online

End-user Support

Tools

PowerShell

Power Automate

Intune

Jobbeschreibung

Golden Star Technology (GST) seeks a Senior IT Engineer to oversee and enhance the internal technology environment in Cerritos, CA. This hands-on role covers IT infrastructure, systems administration, cybersecurity, AV systems, collaboration tools, and AI-driven solutions.

The ideal candidate will support employees, manage Microsoft 365 technologies, lead technical projects, and develop innovative workflows to boost productivity and business operations.