Senior IT Engineer AI-Driven, Security & Collaboration

GST, Inc

California (MO)

On-site

USD 90,000 - 130,000

Full time

5 days ago

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Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid vacation

Additional company perks

Job summary

Golden Star Technology (GST) is seeking a Senior IT Engineer to oversee and enhance our internal technology environment, covering IT infrastructure, systems administration, end-user support, cybersecurity, collaboration tools, AV systems, and AI-driven solutions.

The ideal candidate will manage Microsoft 365, lead technical projects, support employees, and identify innovative solutions to improve business operations and productivity, with strong problem-solving and communication skills.

Qualifications

5+ years in IT Systems Administration, Systems Engineering, Infrastructure Support, or Senior Help Desk/Desktop Support.
Strong experience with Microsoft 365 Administration in a Windows-based environment.
Hands-on experience with Active Directory, Microsoft Entra ID (Azure AD), Exchange Online, and user access management.
Knowledge of networking, endpoint management, security technologies, and troubleshooting methodologies.
Experience supporting collaboration technologies, AV systems, and end-user computing environments.
Strong project management, communication, and problem-solving skills.
Ability to manage multiple priorities while delivering exceptional internal customer support.

Responsibilities

Administer and support Microsoft 365 suite (Exchange Online, Outlook, Teams, SharePoint, OneDrive).
Manage user accounts, permissions, onboarding/offboarding, device deployment, and endpoint management.
Provide Tier II/III support for desktops, laptops, software, printers, networking, and business apps.
Maintain and troubleshoot conference room technology and AV equipment.
Support surveillance cameras, video management systems, and related network infrastructure.
Assist with networking, Wi‑Fi, servers, backups, cloud services, and system reliability.
Implement cybersecurity best practices including MFA, endpoint protection, and access controls.
Lead technology improvement projects from planning to implementation and documentation.
Drive adoption of Microsoft collaboration tools and workflow automation.
Evaluate and support AI-powered tools to boost productivity.