IT Lead: Identity, Devices & Automation

Mixpeek; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Modal is hiring its first IT Lead to own and scale the employee technology environment. You’ll manage identity, access, devices, internal systems, and day-to-day IT operations, partnering with Security and Engineering to keep everything secure by default.

Initially hands-on, you’ll automate workflows and later shape the IT organization as Modal grows. You will build scalable onboarding/offboarding, improve security controls, and drive pragmatic technical decisions across the company.

Qualifications

• Experience owning IT or corporate technology in a fast-growing technology company.
• Strong understanding of identity, device management, SaaS administration, and endpoint security.
• Strong technical skills and comfort working with APIs, scripting, automation, and system integrations.
• Experience designing and automating employee lifecycle and access-management workflows.
• Good security judgment and experience working closely with Security and Engineering.
• Ability to independently identify problems, make pragmatic technical decisions, and drive them through implementation.
• Comfortable being hands-on today while building the systems and team needed as the company grows.

Responsibilities

• Identity & Access: Own employee identity and access across internal systems and SaaS applications; build scalable onboarding, offboarding, and access lifecycle workflows; improve SSO, MFA, least privilege in partnership with Security.
• Devices & Endpoints: Own lifecycle and security of employee devices; build and maintain device management, configuration, patching, and endpoint security; automate provisioning and aim for near-zero-touch onboarding.
• Internal Systems & Automation: Own and improve the SaaS applications and internal systems; build integrations and automate workflows across identity, HR, finance, and other business systems; evaluate and deploy new internal capabilities including AI tools and integrations.
• IT Operations: Own employee support, hardware, asset management, procurement, and vendor relationships; build reliable, maintainable processes; identify recurring problems and solve them at the system level.
• Build the IT Function: Define the technical direction and operating model for IT; establish the systems and processes needed as the company grows; determine when and where additional IT capacity is needed, and build the team over time.

Skills

IT leadership

Identity management

Device management

SaaS administration

Endpoint security

APIs

Scripting

Automation

Lifecycle workflows

Security collaboration

Problem solving

Hands-on IT

Job description

Modal is hiring its first IT Lead to own and scale the employee technology environment. You’ll manage identity, access, devices, internal systems, and day-to-day IT operations, partnering with Security and Engineering to keep everything secure by default.

Initially hands-on, you’ll automate workflows and later shape the IT organization as Modal grows. You will build scalable onboarding/offboarding, improve security controls, and drive pragmatic technical decisions across the company.