IT Engineer: IAM, Device Mgmt & Automation

Happyrobot Inc.; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

HappyRobot Inc. in San Francisco, CA is seeking an IT Engineer to lead internal tech operations. You will manage identity, devices and access across the company and automate repetitive tasks.

Responsibilities include IAM integrations with Okta/Entra ID, onboarding new hires, managing Google Workspace and M365, device enrollment via Jamf/Intune, handling IT tickets, and drafting runbooks for outages. This role offers ownership and a fast-paced environment in a high-growth startup, with

Qualifications

• 3+ years in IT administration or IT engineering, ideally in a fast-growing tech company.
• Hands-on with at least one IDP (Okta, Google Auth), one MDM, and one ticketing tool.
• Working knowledge of MDM (Jamf, Iru or Intune), Apple ADE / Windows Autopilot.
• Solid grasp of REST APIs, webhooks and DNS records, and scripting in Python, Bash or PowerShell.
• Experience with ticket queues, SLAs, clear written documentation.

Responsibilities

• Identity & Access management: own identity provider, SSO, and SCIM integrations for apps.
• Onboarding & Offboarding: config devices and access from Day 1 for new hires.
• Workspace Admin: manage Google Workspace / M365, licenses, drives, and security.
• Device Management: manage fleet via Jamf/Intune, enrollment, config, patching, encryption.
• Support & Access Requests: process IT tickets with approvals and least privilege.
• Automation & Documentation: scripts, runbooks, and outage communications.

Skills

IAM

Onboarding

Workspace Admin

Device Mgmt

Automation

Documentation

Tools

Okta

Jamf

Jira Service Desk

Job description

HappyRobot Inc. in San Francisco, CA is seeking an IT Engineer to lead internal tech operations. You will manage identity, devices and access across the company and automate repetitive tasks.

Responsibilities include IAM integrations with Okta/Entra ID, onboarding new hires, managing Google Workspace and M365, device enrollment via Jamf/Intune, handling IT tickets, and drafting runbooks for outages. This role offers ownership and a fast-paced environment in a high-growth startup, with