IT Lead: Identity, Security & AI-Driven IT Ops

ClassDojo; United States; Remote; USD 158,000 - 220,000; Full time

Job summary

ClassDojo is seeking an IT Lead to own IT for ~350 staff, reporting to the CTO. You’ll manage identity, devices, SaaS, security operations, vendors and our AI platforms, with automation at the core.

You’ll own Okta, Google Workspace, an HRIS-driven lifecycle, a Mac-first MDM, passwordless authentication, and SOC 2 readiness, while enabling self-service and automation. Travel to San Francisco may be required.

Qualifications

• Own identity and employee lifecycle with Okta, Google Workspace and HRIS-driven pipelines.
• Maintain production Mac fleet via MDM and passwordless authentication.
• Automate IT processes through scripts, APIs and admin consoles.
• Govern a 50+ SaaS tool stack and IT budget.
• Ensure SOC 2 controls and audit readiness.

Responsibilities

• Own identity and the employee lifecycle: Okta, Google Workspace, and an HRIS-driven pipeline where access changes fire automatically with an audit trail the systems produce.
• Own a Mac-first MDM fleet at near-100% coverage, passwordless authentication at 100%, and assist response on security incidents.
• Run and own IT operations end to end: onboarding, offboarding, support, and the AI triage and self-service that handle most of it, treating repeat request as a defect to remove.
• Govern a 50+ tool SaaS stack, the IT budget and vendors.
• Apply governance for Claude and ChatGPT accounts, use AI and automation to take manual work out of IT.
• Keep IT-owned SOC 2 controls audit-ready with evidence that comes from the systems.

Skills

Identity management

Mac fleet management

Automation & scripting

SOC 2 governance

AI platforms

Vendor management

Tools

Okta

Google Workspace

MDM tooling

Job description

ClassDojo is seeking an IT Lead to own IT for ~350 staff, reporting to the CTO. You’ll manage identity, devices, SaaS, security operations, vendors and our AI platforms, with automation at the core.

You’ll own Okta, Google Workspace, an HRIS-driven lifecycle, a Mac-first MDM, passwordless authentication, and SOC 2 readiness, while enabling self-service and automation. Travel to San Francisco may be required.