IT - IT Analyst (Mid Level)

TechDigital Group; Marlborough (MA); On-site; USD 34,095 - 48,560; Full time

Job summary

An established industry player is seeking a dedicated Analyst to manage the imaging and deployment of laptops and desktops. This role involves receiving devices, maintaining inventory, and ensuring smooth installation of software applications. The ideal candidate will possess strong organizational skills and the ability to work collaboratively with IT teams across various regions. If you're passionate about technology and thrive in a fast-paced environment, this opportunity could be the perfect fit for you. Join a team that values efficiency and teamwork while making a significant impact on device management and user satisfaction.

Qualifications

• 3+ years of experience in IT field required.
• Strong organizational and communication skills necessary.

Responsibilities

• Manage and track laptop/desktop devices and inventory.
• Image laptops in bulk and configure applications for users.

Skills

IT experience

Communication skills

Organizational skills

Imaging PCs

Software installation and configuration

Teamwork skills

Familiarity with Intune Autopilot

Tools

Intune

Job description

Job #: 1766
Pay Rate: 30.00-30.00 $/hour
Job type:
Location: Marlborough, MA

100% onsite at Marlborough, MA. Top skills to fill these roles include:

1. 3+ years in IT field
2. Good communication and organizational skills
3. Experience with Imaging PCs
4. Install and configure software on PCs
5. Ability to work effectively in a group setting while also able to complete tasks on an individual basis to meet goals/deadlines
6. Familiarity with Intune Autopilot

We are in search of an Analyst that can help us receive the laptop/desktop devices, maintain inventory, image laptops in bulk, configure and install applications, and ship devices to users across the US. This role will manage the image and deployment of multiple devices per day and will need to have excellent organizational skills to keep everything tracked. We use Intune for our imaging process and have a detailed process to follow. A spreadsheet where the inventory will be kept will also have the list of users receiving their Windows 11 laptop. The spreadsheet will also keep track of the model each user will be receiving. This role will also need to possess strong teamwork skills to collaborate with local, regional, and even global IT teams, as needed.

This role will require someone to sit for extended periods of time and must be able to move and lift up to 15lbs.

This role will also assist the local team with any other activities during their downtime, which will include, but is not limited to, helping to close tickets in backlog and other local IT activities.