IT/IS Technician: Systems & Security Support Specialist

fortech; Los Angeles (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative work environment

Job summary

Fortech Solutions Inc. is seeking a proactive IT/IS Technician to deliver on-site and remote support for clients, troubleshoot technical issues, and monitor systems for peak performance. The role emphasizes customer service and problem-solving in a fast-paced environment.

You will diagnose hardware, software, and network problems, perform system maintenance, and collaborate with AV technicians to integrate IT solutions for projects. A responsive, independent, team-oriented candidate is ideal.

Qualifications

• Associate's or Bachelor's degree in IT, CS or related field is required.
• 2+ years of experience in IT support or related role, preferably in AV/tech.
• Proficiency with Windows, Mac OS and Linux; strong networking knowledge (TCP/IP, DNS, DHCP).

Responsibilities

• Provide on-site and remote IT/IS support to clients.
• Diagnose, troubleshoot, and resolve hardware, software, and network issues; perform maintenance and updates.

Skills

Windows

Mac OS

Linux

Networking

Security basics

Education

Associate's or Bachelor's degree in IT/Computer Science

Tools

Firewalls

Routers

Managed switches

IT monitoring tools

Job description

Fortech Solutions Inc. is seeking a proactive IT/IS Technician to deliver on-site and remote support for clients, troubleshoot technical issues, and monitor systems for peak performance. The role emphasizes customer service and problem-solving in a fast-paced environment.

You will diagnose hardware, software, and network problems, perform system maintenance, and collaborate with AV technicians to integrate IT solutions for projects. A responsive, independent, team-oriented candidate is ideal.