IT / IS Analyst | 1063432

Revel-IT-1; Chandler (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Revel IT in Chandler, AZ seeks an IT/IS Analyst for a contract role supporting all employees at the plant. The role focuses on deskside IT support within Manufacturing Infrastructure, including VMware VM's, Windows OS, SQL Server, and Rockwell systems.

The candidate will patch systems, diagnose incidents, manage IT assets, and ensure security/compliance while collaborating with a global IT team and following established standards.

Qualifications

• 3 years of IT experience in a business environment.
• Knowledge of systems architecture, hardware, operations, and life cycle.
• Develop working knowledge of functional systems deployed in the environment.
• Pursue continuous learning to keep up with job requirements and technology changes.

Responsibilities

• Execute quarterly patch cycle and other periodic security updates.
• Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications.
• Stage, configure, and deliver IT assets (e.g., personal computers and mobile phones).
• Manage the inventory of IT assets.
• Work across a global IT support team to share information and best practices.
• Operate with IS standards and conventions and applicable Business Unit IT Standards.
• Manage aspects of computer rooms such as UPS backup power, environmental monitoring, housekeeping, and audit compliance.
• Use productivity tools (Outlook, Excel, Word, etc.) effectively.
• Develop an understanding of the business processes.
• Timely completion of process audit/compliance requirements.
• Ensure security and compliance in the process control computing area.

Skills

Windows operating systems

VMware

SQL Server

IT support

Security patching

Hardware troubleshooting

Education

Bachelor's degree

Tools

VMware

Windows OS

IIS

Rockwell FactoryTalk

Job description

• 3 years experience as an IT professional in a business environment
• Knowledge of systems architecture, hardware, operations, and life cycle

• 3 years experience as an IT professional in a business environment
• Knowledge of systems architecture, hardware, operations, and life cycle

OUR GOAL:

Treat our consultants and clients the way we would like others to treat us!

Client in Chandler, AZ is seeking an IT / IS Analyst for a contract role involving leading deskside activities to support all employees at the plant. Supports the systems running in the Manufacturing Infrastructure environment at Chandler Operations. This infrastructure is comprised of VMWare VM's running Windows operating systems, Windows physical machines, SAN's, and backup storage devices and supports running SQL Server, IIS, Rockwell Factory Talk, and other systems.

Responsibilities:

• Execute quarterly patch cycle and other periodic security updates.
• Diagnose and resolve software and hardware incidents, including operating system (Windows 10 and 11), network, mobile devices and a range of software applications.
• Stage, configure, and deliver IT assets. (e.g., personal computers and mobile phones)
• Manage the inventory of IT assets.
• Work across a global IT support team to share information and best practices.
• Operate with IS standards and conventions and applicable Business Unit IT Standards.
• Manage aspects of computer rooms such as UPS backup power, environmental monitoring, housekeeping, and audit compliance.
• Use productivity tools (Outlook, Excel, Word, etc.) effectively.
• Develop an understanding of the business processes.
• Timely completion of process audit/compliance requirements.
• Ensure security and compliance in the process control computing area.

Required:

• Demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.
• Demonstrate knowledge of Windows Operating Systems and SQL Server configuration and troubleshooting.
• Develop a working knowledge of the functional systems deployed in the environment.
• Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization.
• Develop and maintain strong problem-solving and troubleshooting skills.
• Demonstrate ability to think through complex technical problems and identify and resolve gaps / risk.
• Ability to work well under pressure while maintaining a professional image and approach.
• Exercise strong decision-making capabilities, with ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.
• Demonstrate self-motivation with autonomous work ethic.

Basic Qualifications:

• 3 years experience as an IT professional in a business environment.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position may require access to export-controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology.

Preferred Qualifications

• Bachelor's degree from an accredited organization

Reference:1063432

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.