IT Inventory & Warehouse Manager

General Dynamics Information Technology, Inc.; Vienna (VA); On-site; USD 124,000 - 144,000; Full time

Benefits offered by this job

Medical and dental plans

Vision plan

401(k) with company match

Paid time off

Job summary

General Dynamics Information Technology, Inc. seeks an IT Inventory & Warehouse Manager to bridge warehouse operations with the IT Asset Management lifecycle.

This non-managerial role ensures end-to-end processes from receiving to disposition, aligned with ServiceNow HAM records, reducing discrepancies and improving data quality. You will lead ITAM personnel at the central warehouse in Vienna, VA, coordinating stockroom activities across sites and ensuring asset movements are accurate,

Qualifications

• Education: High School diploma with 9+ years IT asset management OR a Bachelor's degree with 5+ years combined warehouse/inventory/ITAM experience.
• 3+ years directing operations in a warehouse, ITAM, logistics, or technology fulfillment environment.
• Strong knowledge of asset lifecycle and reconciliation processes.

Responsibilities

• Lead warehouse-based ITAM personnel with daily priorities and escalation management.
• Manage receiving, inspection, tagging, put-away, staging, packing, shipping, and handoffs.
• Oversee assets across laptops, desktops, monitors, servers, network gear, and accessories.
• Collaborate with endpoint, field support, service desk, security, procurement, and carriers.
• Maintain accurate asset records, lifecycle states, locations, and custody histories.
• Drive improvements in inventory accuracy, deployment turnaround, and stock availability.

Skills

Hardware Asset Management HAM

IT Inventory

Warehouse Management

Warehousing Operations

Education

High School diploma

Bachelor's degree

Tools

ServiceNow HAM

Barcode scanning

Inventory platforms

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Hardware Asset Management (HAM), IT Inventory, Warehouse Management, Warehousing Operations Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Job Description: GDIT is seeking an IT Inventory and Warehouse Manager to strengthen the operational bridge between our physical warehouse activities and the full IT Asset Management (ITAM) lifecycle. This role is an individual contributor—not a people manager—but is central to ensuring that all ITAM lifecycle operations run smoothly, efficiently, and with complete asset accountability. The selected candidate will work onsite within our warehouse environment and serve as the connective link between physical asset handling and system‑of‑record accuracy. In this role, you will ensure that receiving, inventory control, preparation, staging, deployment, returns, redeployment, and disposition function as one integrated, end‑to‑end process. By aligning physical workflows with ServiceNow HAM records, this position directly reduces inventory discrepancies, incomplete lifecycle transactions, avoidable purchases, shipping errors, staging delays, and gaps between warehouse execution and ITAM data quality.

MEANINGFUL WORK AND PERSONAL IMPACT As an IT Inventory & Warehouse Manager, the work you’ll do at GDIT will support our enterprise operations and the customers we serve. You will lead ITAM personnel at the central warehouse, coordinate stockroom operations across multiple GDIT sites, and ensure remote and onsite users receive the equipment they need. You will connect daily warehouse activities with IT asset lifecycle controls so every asset movement is accurate, secure, timely, and reflected in ServiceNow Hardware Asset Management (HAM).

• Lead warehouse-based ITAM personnel through daily priorities, staffing coverage, coaching, cross‑training, performance expectations, and escalation management
• Manage receiving, inspection, tagging, put‑away, bin and rack storage, picking, preparation, staging, packing, shipping, and onsite handoffs. Validate quantities, models, condition, serial numbers, and asset tags against purchase orders and advance shipping notices
• Oversee laptops, desktops, monitors, servers, network equipment, audio and video equipment, technical cables, and accessories. Maintain inventory availability, appropriate stock levels, and deployment readiness across the central warehouse and supported stockrooms
• Collaborate with endpoint, field support, service desk, security, procurement, suppliers, and carriers to confirm configuration, accessories, user or site assignments, shipping information, and release requirements before equipment leaves the warehouse
• Maintain accurate asset records, lifecycle states, locations, assignments, and custody histories. Direct cycle counts and physical inventories, investigate discrepancies, and ensure inventory adjustments follow approved review processes
• Manage transfers, returns, and equipment recovery for remote and onsite users. Ensure traceability through shipment and destination acceptance, then route returned assets for evaluation, repair, approved data sanitization, redeployment, legal hold, or disposition
• Protect sensitive, high‑value, and data‑bearing equipment through secure storage, safe handling, documented chain of custody, and asset‑level sanitization and disposition records. Maintain evidence to support audits
• Use ServiceNow HAM, barcode or mobile scanning, and operational dashboards to connect physical activity with asset records. Partner with ServiceNow administrators and Configuration Management to resolve data and workflow issues through approved processes
• Drive measurable improvements in inventory accuracy, receiving and deployment turnaround, stock availability, returns, shipping accuracy, and disposition. Address root causes, improve warehouse capacity and work queues, and reduce avoidable purchases and delays

WHAT YOU’LL NEED TO SUCCEED

Education: Minimum of a High School diploma required with 9+ years of IT asset management OR a Bachelor's degree and 5+ years of combined warehouse, logistics, inventory management, or IT asset management experience

Experience: 3+ years directing operations in a warehouse, ITAM, logistics, or technology fulfillment environment

Technical skills: Strong knowledge of warehouse operations, multi‑location stockrooms, and the IT asset lifecycle, including how physical asset movements align with system‑of‑record updates Experience with ITAM, warehouse management, or inventory platforms; barcode or mobile scanning; inventory reconciliation; and operational reporting

Leadership skills: Demonstrated ability to coach personnel, coordinate technical teams and vendors, communicate with customers, support audits, protect sensitive equipment, and lead measurable process improvements

Role requirements: Daily onsite work at the central warehouse in Vienna, Virginia On the rare occasion, there might be future requirements to work during a weekend Willingness to travel to supported GDIT sites as required US Person Preferred, but not required qualifications:

• ServiceNow HAM or HAM Pro experience with receiving, stockrooms, asset creation, transfer orders, lifecycle states, deployment and return workflows, mobile scanning, audits, and reporting.
• Familiarity with CMDB relationships and relevant ServiceNow HAM certification are a plus
• Experience supporting a government contractor, distributed IT fulfillment, endpoint deployment teams, and secure equipment recovery.
• Relevant ITAM, supply chain, logistics, Lean, or continuous improvement training is a plus
• Familiarity with ITAM governance, GS1 identification and traceability, NIST media sanitization guidance, electrostatic discharge controls, warehouse safety requirements, and responsible electronics reuse and recycling

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award‑winning culture of innovation and a military‑friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $124,093 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA VA Vienna Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match.

• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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