IT Internship: Desktop Support & Device Management

Shine BrightX LLC; San Jose (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Shine BrightX LLC in San Jose, CA seeks a motivated student for desktop support and asset management, assisting with PC builds, configuration, and troubleshooting for Cadence employees.

You will support Windows 10, Office 365, antivirus, and desktop imaging, help local and remote users, and collaborate with managers and IT teams globally.

This role emphasizes hands-on training, strong documentation, and developing IT processes and procedures.

Qualifications

• Currently enrolled in college studying an IT course or attending a similar training program.
• Strong problem-solving and troubleshooting skills.
• Willingness to learn Microsoft products including Windows 10, Office 365, Anti-Virus software, and Desktop Imaging.
• Ability to handle and prioritize multiple tasks.

Responsibilities

• Provide desktop support and device asset management for Cadence employees.
• Build, configure, and troubleshoot PCs.
• Support cutting-edge technologies to deliver best-in-class services.
• Deliver excellent customer service to local and remote desktop users.
• Collaborate with direct line managers, local IT team, and international teams.
• Gain knowledge and experience in IT processes and procedures.

Skills

Troubleshooting

Documentation

Customer service

English communication

Education

Enrolled in college IT program

Tools

Windows 10

Office 365

Antivirus software

Desktop Imaging

Job description

Shine BrightX LLC in San Jose, CA seeks a motivated student for desktop support and asset management, assisting with PC builds, configuration, and troubleshooting for Cadence employees.

You will support Windows 10, Office 365, antivirus, and desktop imaging, help local and remote users, and collaborate with managers and IT teams globally.

This role emphasizes hands-on training, strong documentation, and developing IT processes and procedures.