IT Internship: Onsite Desktop Support & Techstop (San Jose)

Cadence Design Systems, Inc.; San Jose (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Cadence Design Systems, Inc. in San Jose is seeking a talented, self-motivated IT Intern to join our Techstop Support Team onsite.

You will work with four engineers, provide desktop support and asset management, and collaborate with global IT groups. The internship offers hands-on experience with Windows 10, Office 365, antivirus software, and desktop imaging, plus opportunities to develop customer service and documentation skills while learning Cadence’s processes.

Qualifications

• Enrolled in college pursuing an IT-related degree or training program.
• Strong troubleshooting and problem-solving skills.
• Willing to learn Microsoft 365, Windows 10, anti-virus software, and desktop imaging.
• Ability to manage multiple tasks and maintain documentation.
• Excellent written and spoken English communication.

Responsibilities

• Learn desktop support basics and asset management.
• Build, configure and troubleshoot PCs.
• Deliver great customer service to Cadence local or remote users.
• Collaborate with line managers, Local IT Team and International Teams.
• Understand Cadence processes and procedures.

Skills

Troubleshooting

Problem solving

Windows 10

Office 365

Desktop Imaging

Customer service

Documentation

Written English

Education

IT-related degree or coursework

Tools

None

Job description

Cadence Design Systems, Inc. in San Jose is seeking a talented, self-motivated IT Intern to join our Techstop Support Team onsite.

You will work with four engineers, provide desktop support and asset management, and collaborate with global IT groups. The internship offers hands-on experience with Windows 10, Office 365, antivirus software, and desktop imaging, plus opportunities to develop customer service and documentation skills while learning Cadence’s processes.