IT Internship: Frontline Tech Support & PC Setup

Cadence; San Jose (CA); In loco; USD 20.000 - 27.000; Tempo pieno

Descrizione del lavoro

Cadence seeks a talented Intern to join the Techstop Support Team at the Cadence San Jose Campus. You will work with a team of four engineers to provide support to over 2500 onsite staff, assisting with desktop support needs and asset management.

You will learn to build, configure and troubleshoot PCs, support cutting-edge technologies, and deliver top-tier service to Cadence employees. This role is onsite in San Jose and requires local attendance.

Competenze

• Currently enrolled in college studying an IT course or related program.
• Troubleshooting and problem-solving skills.
• Willing to learn Microsoft products and PC imaging.
• Strong written and spoken English.

Mansioni

• Assist with desktop support needs and device asset management.
• Build, configure and troubleshoot PCs.
• Provide great customer service to Cadence local or remote desk users.
• Collaborate with line managers, Local IT Team and International Teams.
• Learn processes and procedures to support Cadence operations.

Conoscenze

Troubleshooting

Customer service

Documentation

Windows 10

Office 365

English communication

Multi-tasking

Formazione

IT course enrollment

Strumenti

Desktop imaging

Anti-virus software

Descrizione del lavoro

Cadence seeks a talented Intern to join the Techstop Support Team at the Cadence San Jose Campus. You will work with a team of four engineers to provide support to over 2500 onsite staff, assisting with desktop support needs and asset management.

You will learn to build, configure and troubleshoot PCs, support cutting-edge technologies, and deliver top-tier service to Cadence employees. This role is onsite in San Jose and requires local attendance.