IT Intern: Hands-On Networking & Security (Onsite)

Group O; Milan (IL); On-site; USD 26,000 - 29,000; Part time

Job summary

Group O is seeking an IT Intern to grow within our developing Information Technology group, based onsite in Milan, IL. You will assist in helpdesk support, information security, and networking, gaining practical experience in IT operations and a pathway to full-time opportunities after graduation.

The ideal candidate is a college senior or graduate student pursuing an IT degree, with a willingness to learn and contribute to a variety of IT functions within a dynamic environment.

Qualifications

• Currently enrolled in a degree program in Computer Science, Information Technology, or related field.
• Basic understanding of computer hardware, operating systems, and software.
• Strong interest in information security principles, practices, and technologies.
• Familiarity with networking concepts such as TCP/IP, DNS, DHCP, VLANs, and routing.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with end-users and team members.
• Ability to work independently and collaboratively in a team-oriented environment.
• This internship position is part-time and is expected to last three months. The schedule can be flexible based on the intern's availability and academic requirements.

Responsibilities

• Provide first-line technical support to end-users, responding to inquiries and troubleshooting issues related to hardware, software, and network connectivity.
• Assist in the setup, configuration, and maintenance of desktops, laptops, printers, and other peripherals.
• Document and track support tickets using the IT ticketing system, ensuring timely resolution and excellent customer service.
• Assist in the implementation and maintenance of information security policies, procedures, and controls.
• Monitor security alerts and logs to identify potential security incidents or vulnerabilities.
• Participate in security awareness training initiatives for employees, promoting best practices for data protection and cybersecurity.
• Assist in the setup, configuration, and maintenance of network infrastructure components such as routers, switches, firewalls, and wireless access points.
• Troubleshoot network connectivity issues, perform basic network diagnostics, and assist in the resolution of network-related problems.
• Participate in network monitoring and performance optimization activities to ensure the reliability and efficiency of the network.
• Collaborate with IT team members on various projects and initiatives, contributing to the successful delivery of IT services and solutions.
• Participate in meetings, training sessions, and professional development opportunities to enhance technical skills and knowledge.
• Adhere to IT policies, procedures, and standards, maintaining confidentiality and professionalism in all interactions.
• Perform other duties and responsibilities as assigned by the IT Service Manager.

Skills

IT fundamentals

Info security

Networking basics

Communication

Teamwork

Learning mindset

Part-time internship

Education

Currently enrolled in CS/IT degree

Job description

Group O is seeking an IT Intern to grow within our developing Information Technology group, based onsite in Milan, IL. You will assist in helpdesk support, information security, and networking, gaining practical experience in IT operations and a pathway to full-time opportunities after graduation.

The ideal candidate is a college senior or graduate student pursuing an IT degree, with a willingness to learn and contribute to a variety of IT functions within a dynamic environment.