IT Intern: Desktop & Network Support (In-Office)

Phillips Edison & Company; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

On-site fitness facility

Fitness classes

Job summary

Phillips Edison & Company in Cincinnati, OH is offering an Information Technology Intern opportunity. The role reports to the Technical Support Manager and collaborates with the Desktop Support Specialist and IT team in person at our Cincinnati office.

You will assist with systems integration design, software setups, help desk tickets, end-user support, Office 365 administration, Windows Server, networking, and PC refresh projects as part of a hands-on internship that builds practical IT

Qualifications

• Undergraduate student in CS/IS or a business-related field with GPA 3.0+.
• Available to work full-time in person during the semester.
• Strong customer service orientation and organizational skills.

Responsibilities

• Assist in functional team duties, including systems integration design, vendor software setup and configuration, application and technology research
• Assignment and completion of help desk tickets
• End user desktop support
• Application installation and troubleshooting
• Office 365 setup and administration
• Windows Server administration
• Network infrastructure configuration / troubleshooting (switching / routing)
• Assist in PC refresh project and Microsoft Teams phone system rollout

Skills

Customer service orientation

Time management

Teamwork / Independence

Education

Undergraduate student in CS/IS or business-related field

Job description

Phillips Edison & Company in Cincinnati, OH is offering an Information Technology Intern opportunity. The role reports to the Technical Support Manager and collaborates with the Desktop Support Specialist and IT team in person at our Cincinnati office.

You will assist with systems integration design, software setups, help desk tickets, end-user support, Office 365 administration, Windows Server, networking, and PC refresh projects as part of a hands-on internship that builds practical IT