IT Intern, AI and Operations

Azul; United States; Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Job summary

Azul is seeking an organized undergraduate student to join the IT and Security team as an AI & Operations Intern. The role offers a 40-hour work week, with options to base in Sunnyvale, CA or work remotely within the US.

You will develop Claude skills, design AI agents, and support security and IT operations while contributing to documentation in Confluence. This internship emphasizes hands-on learning, cross-functional collaboration, and exposure to real-world IT and security workflows, with

Qualifications

• Pursuing an undergraduate degree with GPA 3.4+.
• Excellent organization and time-management.
• Able to effectively manage competing priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Develop Claude skills for IT and security workflows.
• Design and test AI agents to automate IT/Security tasks.
• Integrate MCP connectors and document behavior.
• Support security operations: log review and incident documentation.
• Assist IT operations: hardware procurement tracking and Jamf management.
• Create and maintain internal runbooks and Confluence docs.

Skills

Claude Skills

AI Agent Design

MCP Integrations

Security Operations

IT Helpdesk

Knowledge Base

Education

Undergraduate GPA 3.4+

Job description

We have an immediate opportunity for an organized undergraduate student to join our IT and Security team as AI & Operations Intern.

Our Intern will have an opportunity to accelerate their personal and professional growth through a professional learning environment.

About You

Under the direction of our VP of IT and Security, our Intern will add value and contribute to key IT and Security projects.

Duration:

We anticipate this position will work 40 hours per week and can be based in our Sunnyvale, CA office or remotely in the US.

What You'll Do (aka Responsibilities)

• Claude Skill Development Design, build, and test Claude skills (SKILL.md) for IT and Security workflows, including writing skill descriptions, step-by-step instructions, and prompt logic that integrates with Azul's connected MCP servers.
• AI Agent Design and Deployment Assist in scoping, building, and iterating on AI agents that automate repetitive IT and Security tasks, including tool selection, prompt engineering, and testing against real-world scenarios.
• MCP Connector Integration and Testing Configure and validate MCP connector integrations (Slack, Atlassian, Asana, M365, Salesforce) within Claude, documenting tool behavior and flagging gaps or security considerations.
• Security Operations Support Support the Security team with log review, alert triage, and incident documentation across Okta, Microsoft Purview, and Defender, following established investigation playbooks.
• IT Operations and Helpdesk Assistance Assist with hardware procurement tracking, onboarding/offboarding tasks, Jamf device management, and SaaS access requests under the direction of the IT Operations team.
• Documentation and Knowledge Base Maintenance Create and maintain internal documentation for AI tools, security procedures, and IT runbooks in Confluence, ensuring accuracy and accessibility for team members.

What You'll Bring (Education, Skills, Qualifications)

• Education: Currently enrolled in an Undergraduate degree program majoring in Engineering, Information Technology, Physics or appropriate degree with a minimum overall GPA of 3.4
• Excellent organizational and time-management skills
• Able to effectively manage competing priorities
• Excellent written and verbal communication skills

Additional Details

• Duration: 8-12 weeks
• Weekly hours: 40
• Location: Sunnyvale, CA or Remote, US

$25 - $25 an hour

We offer compensation where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The hourly pay for this job is $25.00. Individual hourly pay is determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.