IT Intern

AMOREPACIFIC; New York (NY); On-site; USD 60,000 - 95,000; Full time

Job summary

AMOREPACIFIC US, INC in New York City is seeking a hands-on IT Support Specialist to bolster local operations. You will configure hardware and software, set up computers for new hires, and provide daily user support across Windows and Mac platforms.

You will also manage legacy IT assets, maintain a current inventory, and deliver POS system support for retail locations. A bilingual Korean-English capability is a plus, and the role requires a proactive, meticulous, and dependable mindset.

Qualifications

• Windows PC experience is a must.
• IT Operational background is a plus.
• Bilingual (Korean-English) is a plus.
• Office tool (Word/Excel/Power Point) usage is a must.

Responsibilities

• On/Off boarding computer setup and delivery to user.
• IT Asset Management: organize server room, dispose outdated equipment, assist with lifting.
• POS System Management: support POS across retail locations, remote & on-site troubleshooting, deploy POS equipment for openings.

Skills

Windows PC

IT operations

Bilingual Korean-English

Office suite usage

Tools

POS systems

IT asset management tools

Job description

Schedule: Monday ~ Thursday 9-6 in the NYC office. (Friday upon request)

Initial Duration: 3 months with possible extension

Job Summary

This job requires supporting local IT operations at the office, troubleshooting and maintain employee computers (both Windows and Mac), configure hardware and software, set up computers, and provide daily support to computer network users. Additionally, this person needs to manage legacy IT assets, assess their reusability, and create a comprehensive inventory.

Principal Accountabilities

On/Off boarding computer setup

• Prepare computers (Windows/Mac) for new hires and deliver the device to the user
• Reset and used computers and identify if the computer is reusable condition. If it is reusable, complete the setup
• Prepare necessary equipment other than PCs

IT Asset Management

• Organizing the IT server room
• Coordinating the disposal of outdated IT equipment by listing it and contacting the recycling vendor
• Assisting with lifting boxes weighing approximately 25 to 40 pounds

POS System Management Responsibilities

• Manage and support POS systems across retail store locations.
• Provide remote and on-site troubleshooting for POS hardware, software, network, and peripheral devices.
• Install, configure, update, and maintain POS equipment and applications.
• Prepare and deploy POS equipment for new store openings.
• Maintain accurate records of POS devices, configurations, repairs, and replacements.
• Monitor system performance and ensure POS systems remain secure and operational.

Qualification And Experience

• Windows PC experience is a must
• IT Operational background is a plus
• Bilingual (Korean-English) is a plus
• Office tool (Word/Excel/Power Point) usage is a must

Personal Attributes

• Meticulous, analytical and independent
• A confident self-starter with a high level of drive
• Self-motivated, committed, determined, diligent and trustworthy nature
• Results oriented, resourceful, resilient, meticulous, has initiative, and willing to be “hands-on” when required
• Good listener and be a dedicated team player, willing to help others

AMOREPACIFIC, US, INC is an equal opportunity and Affрive Action employer. We actively seek to maintain a diverse work force, and AMOREPACIFIC US, INC therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.