IT Infrastructure & Systems Admin: Reliability & Security

Kedrion Biopharma Inc.; Melville (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

Life and AD&D insurance

Paid holidays

PTO accrual

Job summary

Kedrion Biopharma Inc. is seeking an IT Systems Administrator to provide on-site and remote support, ensuring reliable IT operations, secure infrastructure, and excellent user experiences.

Based in Melville, NY, the role supports regional locations, manages access, infrastructure, and compliance with corporate IT standards. The ideal candidate will combine strong technical expertise with a customer-focused mindset in a fast-paced biopharma environment.

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent education/experience.
• Minimum of three years of hands-on IT Service Desk and systems administration experience (L1-L3).
• Experience with Windows Server, Microsoft 365, Active Directory, networking, VLAN management, and endpoint support.
• Biotech/pharma industry experience preferred.
• Familiar with cGMP, GAMP5, CSV, MasterControl documentation practices preferred.
• Strong analytical, troubleshooting, organizational, prioritization and time management skills.
• Excellent written and verbal communication; able to explain tech to non-tech.
• Self-motivated, detail-oriented, and able to work independently in a team.

Responsibilities

• Provide timely and professional IT Service Desk support for on-site and remote users.
• Administer Microsoft 365, Active Directory, user accounts, MFA, access permissions, email, and collaboration platforms.
• Maintain Windows Server environments, OS, file/print services, integrations, and core infrastructure.
• Support virtualization, storage, backup, and disaster recovery.
• Monitor performance, hardware, backups, server resources, and critical processes.
• Install, configure, and maintain laptops, desktops, printers, phones, mobile devices, software, updates, antivirus, and system images.
• Support networking infrastructure: LAN/WAN, switches, VLANs, wireless APs, firewalls, routers, UPS, PDUs.
• Troubleshoot hardware, software, networking, email, client-server apps, VoIP, video conferencing, and office tools.
• Maintain inventory records for IT assets and lifecycle management.
• Create and maintain documentation for systems and procedures.

Skills

IT Service Desk

Windows Server administration

Active Directory

Networking

VLAN management

Endpoint support

Troubleshooting

Communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft 365

Remote access tools

Job description

Kedrion Biopharma Inc. is seeking an IT Systems Administrator to provide on-site and remote support, ensuring reliable IT operations, secure infrastructure, and excellent user experiences.

Based in Melville, NY, the role supports regional locations, manages access, infrastructure, and compliance with corporate IT standards. The ideal candidate will combine strong technical expertise with a customer-focused mindset in a fast-paced biopharma environment.