IT Infrastructure & Security Specialist

JITECH Inc; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

JITECH Inc. is seeking an Information Technology Specialist to own and optimize the IT infrastructure supporting daily operations across all departments.

You will ensure reliability, security, and performance of servers, networks, VMs, and enterprise software in a cloud-based, collaborative environment. In this role within Finance and IT, you will enable engineering and business teams to operate efficiently by safeguarding data integrity and secure access to tools, while driving continuous

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent practical experience.
• Minimum 3+ years of experience in IT support, systems administration, or infrastructure management.
• Strong working knowledge of VMware, Microsoft Server environments, SharePoint, and cloud-based collaboration tools.
• Experience with Barracuda backup systems, Cisco networking equipment, and IP telephony systems.
• Familiarity with SDS2 and Bluebeam is considered an asset.
• Proficiency in Microsoft Office, Microsoft Teams, and Microsoft Planner.
• Excellent written and spoken English communication skills.

Responsibilities

• Maintain and monitor company servers, networks, and virtual machine environments to ensure optimal performance, reliability, and uptime.
• Configure and manage network infrastructure, including routers, switches, and connectivity for office and remote users.
• Ensure all systems, servers, and applications are updated, patched, and aligned with security and operational standards.
• Troubleshoot and resolve issues related to network performance, server operations, and third-party service providers.
• Develop, implement, and maintain company backup and disaster recovery procedures to ensure data integrity and business continuity.
• Configure and manage backup systems, including Barracuda, and ensure successful execution and validation of backups.
• Define and enforce IT security policies, including antivirus, anti-spam, and access control procedures.
• Monitor systems for security threats and vulnerabilities, responding proactively to incidents and implementing corrective actions.
• Conduct phishing simulations and support user awareness initiatives to strengthen cybersecurity practices.
• Manage Microsoft 365 environment, including user accounts, licenses, mail systems, and cloud infrastructure.
• Configure SharePoint, OneDrive, and Teams environments to support new and ongoing projects.
• Assign and manage user access permissions, mail groups, and collaboration platforms.
• Maintain virtual machine environments, ensuring users have secure, reliable, and up-to-date access to required systems and applications.
• Maintain engineering software environments, including SDS2 servers, user VMs, and associated plugins.
• Install updates, manage licenses, and troubleshoot issues related to SDS2 and related tools.
• Administer Bluebeam software, including version control, user permissions, and issue resolution.
• Ensure software environments are aligned with operational workflows and project requirements.
• Install, configure, and maintain computer hardware, thin clients, and related equipment.
• Manage inventory and lifecycle tracking of IT equipment across all company locations.
• Coordinate procurement and quoting for new hardware and system upgrades as required.
• Ensure all user workstations operate within the company's virtualized infrastructure standards.
• Maintain and support IP phone systems (EPIGY), including configuration, user setup, and troubleshooting.
• Manage facility-related systems, including camera servers, BlueIris software, and access control systems.
• Configure system alerts, maintain updates, and ensure reliable operation of security and monitoring systems.
• Maintain access logs and ensure traceability for operational and security purposes.
• Respond to and resolve IT support requests from employees in a timely, professional, and service-oriented manner.
• Diagnose system issues, analyze root causes, and implement effective and sustainable solutions.
• Communicate clearly with users regarding issue status, resolution steps, and system usage.
• Support continuous improvement of IT service delivery, system reliability, and user experience.

Skills

VMware

Microsoft Server environments

SharePoint

Cloud-based collaboration tools

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

Barracuda backup

Cisco networking equipment

IP telephony systems

SDS2

Bluebeam

Microsoft Office

Teams

Planner

OneDrive

Job description

JITECH Inc. is seeking an Information Technology Specialist to own and optimize the IT infrastructure supporting daily operations across all departments.

You will ensure reliability, security, and performance of servers, networks, VMs, and enterprise software in a cloud-based, collaborative environment. In this role within Finance and IT, you will enable engineering and business teams to operate efficiently by safeguarding data integrity and secure access to tools, while driving continuous