IT Imaging Technician: Deployment & Provisioning

Evolver, LLC; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

Evolver, LLC is seeking an IT Imaging Technician to support laptop provisioning, imaging, and deployment for a federal client in Washington, DC. The role is on-site, supporting about 10,000 users across the National Capital Area.

Responsibilities include applying baseline images, configuring software, validating OU placement, documenting activities, and maintaining asset records within ServiceNow. Candidates must be US citizens with a background check.

Qualifications

• 2 years of experience supporting workstation and laptop imaging, provisioning, or deployment activities.
• 1 year of experience applying standardized system images and configuring devices for end-user deployment.
• 1 year of experience installing and validating software applications per customer requirements.
• High School Diploma or GED.
• US Citizenship with the ability to pass a comprehensive background check.

Responsibilities

• Apply customer-approved baseline images to laptops/workstations.
• Install, configure, validate software per requirements.
• Verify user accounts and OU placement before deployment.
• Conduct quality assurance to meet standards.
• Coordinate with IT teams to ensure device readiness.
• Prepare equipment for deployment (laptops, monitors, docking stations, printers, peripherals).
• Troubleshoot hardware/software deployment issues.
• Follow imaging, deployment, and asset management processes.
• Update tickets, deployment, and asset records in ServiceNow.
• Document deployment activities and configurations.
• Adhere to security policies and asset management requirements.
• Perform other duties to support fulfillment and deployment.

Skills

Imaging

Provisioning

Deployment

Education

High School Diploma or GED

Tools

ServiceNow

Job description

Evolver, LLC is seeking an IT Imaging Technician to support laptop provisioning, imaging, and deployment for a federal client in Washington, DC. The role is on-site, supporting about 10,000 users across the National Capital Area.

Responsibilities include applying baseline images, configuring software, validating OU placement, documenting activities, and maintaining asset records within ServiceNow. Candidates must be US citizens with a background check.