IT Helpdesk Intern - Summer 2027

UEC; Torrance (CA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Relocation stipend

Housing stipend

Job summary

UEC in Torrance, CA is seeking an IT intern to support end-user computing, onboarding, and equipment management. You will configure accounts, deploy laptops, and help maintain IT operations while gaining hands-on experience across applications and systems.

Ideal candidates are enrolled in a bachelor’s program (junior or senior) with internship experience and strong communication, analytical, and organizational skills. Relocation housing not specified.

Qualifications

• Pursuing a bachelor’s degree and entering junior or senior year.
• Hands-on technical experience or prior internship.
• Strong communication to explain issues to non-technical users.
• Experience troubleshooting end-user technology and accounts.
• Experience in a university club or organization; leadership preferred.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Troubleshoot user issues involving accounts, applications, hardware, and IT systems.
• Create and configure accounts for new employees.
• Deploy and configure new laptops and workstations.
• Set up desks and IT equipment for new and existing employees.
• Diagnose malfunctioning or aging systems and coordinate hardware replacements.
• Patch and maintain employee systems.
• Configure and manage systems used across the organization.
• Assist with cybersecurity and compliance tasks.
• Tag IT equipment and maintain accurate hardware inventory.
• Provide IT onboarding and training to new employees.
• Deliver responsive, white-glove IT support to executives.
• Help maintain reliable IT operations as the company grows to over 160 users

Skills

Troubleshooting

Technical communication

Analytical thinking

Problem solving

Organizational skills

Teamwork

Independent work

Leadership (experience)

Interpersonal skills

Education

Bachelor’s degree student (Junior or Senior year)

Job description

Your Role

Here’s what you will be doing:

• Troubleshoot user issues involving accounts, applications, hardware, and IT systems
• Create and configure accounts for new employees
• Deploy and configure new laptops and workstations
• Set up desks and IT equipment for new and existing employees
• Diagnose malfunctioning or aging systems and coordinate hardware replacements
• Patch and maintain employee systems
• Configure and manage systems used across the organization
• Assist with cybersecurity and compliance tasks
• Tag IT equipment and maintain accurate hardware inventory
• Provide IT onboarding and training to new employees
• Deliver responsive, white-glove IT support to executives
• Help maintain reliable IT operations as the company grows to over 160 users

About You

The company is looking for candidates with the following qualifications and skills:

• Enrolled in at least a bachelor’s degree program, entering Junior or Senior year
• Prior internship experience or significant (>1 year) hands-on technical experience
• Preferred GPA of 3.5 or above
• Experience troubleshooting computers, applications, accounts, or end-user technology
• Experience in a university club or organization, leadership preferred
• Strong interpersonal and technical communication skills, able to explain technical issues clearly to non-technical users
• Strong analytical and problem-solving skills with attention to detail
• Strong organization skills and ability to maintain accurate equipment and system records
• Ability to work effectively with users across different roles and levels
• Ability to work in a dynamic environment with changing needs
• Ability to work independently and in a team, take initiative, and communicate effectively

Compensation & Benefits

• Relocation and housing stipend included in the offer package